Program Manager- Care Coordination Program

Program Manager- Care Coordination Program

Title: Program Manager- Care Coordination Program

Reports to: Chief of Staff

Employment Type: Full- time, Mode of Work: In- person (no remote work)

Work Location: Miami-Dade County, FL

Salary Range: $62,000 to $65,000 (non-negotiable)

Benefits

Gang Alternative, Inc. offers a competitive Total Rewards Package, in addition to your base salary:

• Health Insurance – 100% paid for employee only
• Medical Gap Insurance – 100% paid for employee only
• Dental Insurance – 100% paid for employee only
• Vision Insurance – 100% paid for employee only
• Life and AD&D – 100% paid for employee only
• Supplemental Insurance – Aflac
• 403(b) Retirement plan (with employer match)
• Employee Assistance Program
• 11-12 Paid Holidays
• Paid Time Off, including Birthday and Personal Day
• Professional development opportunities
• Opportunities for career growth
• Non-profit IRS Taxable Benefits

Qualifications and Competencies

• Minimum of a Master’s Degree in public administration, social work, and/or community planning or related; plus 7 years progressively responsible management and supervisory experience with the ability to foster strong teamwork.
• Requires excellent leadership skills in community involvement and organizations; excellent communication skills and ability to reach a variety of audiences.
• Requires strong organizational, management skills and writing skills; prior experience managing government grants, coordinating with community partners, community development and planning, financial management and reporting.
• Requires excellent interpersonal skills, knowledge of the target community and resources for substance abuse, cultural competence and ability to work effectively with youth and adult volunteers.
• Fund raising background is desirable.
• Bilingual (Creole speaking) preferred
• Must have basic computer and keyboarding skills.
• Excellent organizational skills, dependent and responsive with attention to details and ability to prioritize multiple tasks
• Ability to work effectively in team environment, excellent interpersonal skills with positive attitude and maximum discretion when handling sensitive and confidential information
• Customer service oriented
• Extended knowledge of community and social services in Miami-Dade County
• Willingness to work flexible schedules as deemed necessary including weekends and evening
• Other duties as assigned.

Position Summary

The Program Manager provides day-to-day oversight of the program, performance measures, community network of providers and stakeholders in the communities. Program Manager is responsible to supervise assigned staff for providing case management services including: outreach and recruitment; screening; administering assessments; preparing client development plans; creating and maintaining client files; facilitating sessions; coordinating client development activities; monitoring and tracking client progress including administering data collection and evaluation instruments; and resource development including linking clients to appropriate support services.

Essential Duties and Responsibilities

• Provides appropriate support to the Community Partnership, staff, volunteers, committees and task forces to accomplish mission.
• Provides oversight and accountability for Place-based Community Partnership grant ensuring effective implementation and deliverables.
• Facilitates recruitment and orientation of Care Coordination Supervisor.
• Supervises Care Coordination Supervisor, ensures contracts and other resources are in place to support Community Partnership activities and action plan.
• Fosters partnership member outreach, engagement and participation.
• Facilitates interface with larger systems and fosters effective collaborative relationships.
• Facilitates coordination with other regional and county service partnerships.
• Ensures Community Partnership action plan is implemented with cultural competence achieves timely results and provides timely reporting.
• Ensures evaluation component is implemented.
• Ensures that all program activities are in compliance with applicable rules and regulations.
• Ensures grant financial management and grant required reporting is submitted accurately and on time.
• Provides leadership for future program development and sustainability
• Other duties as assigned.

Gang Alternative, Inc. is an Equal Opportunity employer. Personnel are chosen based on ability without regard to race, color, religion, sex, national origin, disability, marital status or sexual orientation, in accordance with federal and state law. Gang Alternative, Inc. is a Drug-Free Workplace.

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