Accounts Receivable Representative
- Collect via telephone in a call center environment manually or utilizing an automatic telephone dialing system, to contact merchants in regards to their outstanding accounts.
- The accounts are collected in compliance with all applicable regulations and internal performance standards in order to meet or exceed personal and/or departmental objectives.
- Establishes rapport with merchant in order to overcome objections and negotiate payment of the debt.
- Documents all discussions and actions in a tracking system or database. Confirms payment arrangements and finalizes call.
- Confirm payment arrangements and finalize call.
- May work on special projects as assigned.
- High School Diploma or equivalent. Minimum of two years of customer service experience, preferably in a collection or call center or sales environment.
- Strong verbal communication skills must be demonstrated along with a professional telephone manner in order to communicate effectively with business owners.
- Knowledge of applicable regulations preferred.
- Experience with computer systems and accessing information to provide to data to clients.
- Must have an excellent work history with a strong record of job stability.
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
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