New Home Permit & Warranty Coordinator
- Ordering blueprints, surveys, and other necessary documents for homebuilding permit applications
- Maintaining permit tracking reports and following up weekly on permit applications
- Dropping off/Picking-up homebuilding permit applications. (reliable transportation required)
- Scheduling and supervising subcontractor repairs
- Responding to all incoming warranty requests in accordance with procedures set by the Production Manager
- Troubleshooting construction-related issues, explaining warranty coverage to homeowners, and coordinating schedules of all parties involved
- Scheduling inspections with homeowners, assessing routine warranty claims, and completing service requests
- Evaluating subcontractor and product performance while providing updates to the Production Manager
- Maintaining detailed warranty reports and documenting all warranty-related communication
- Communicating with Local/State Municipalities as needed per home
- Answering all incoming calls and routing them accordingly
- Processing weekly invoices for approval
- Ordering office supplies as needed
- Using a computer daily for tasks such as email, word processing, and spreadsheets
- Reliable transportation
- Strong organizational and time-management skills
- Ability to manage multiple tasks and follow up consistently
- Clear communication skills with homeowners, subcontractors, and municipalities
- Basic computer proficiency
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