eCommerce Data Scientist

What We're Looking For

Travelpro is seeking an eCommerce Data Scientist to join our eCommerce team, on-site preferred. In this role you will be responsible for analyzing and interpreting large datasets to drive strategic decisions around customer behavior, sales trends, and marketing effectiveness. A major focus of this role is leveraging AI-driven insights and automation strategies to optimize critical eCommerce KPIs, including conversion rates, customer acquisition costs (CAC), average order value (AOV), and customer lifetime value (CLV).

What You'll Do

Your work will directly enhance customer experience, boost marketing ROI, and drive sustainable revenue growth. You will also:

• Collaborate with digital merchandisers, lifecycle marketing, finance, and leadership to translate complex data findings into actionable recommendations that shape business strategy.
• Analyze and interpret large, cross-channel datasets to uncover insights related to customer behavior, sales trends, and marketing effectiveness.
• Identify trends, patterns, and correlations to inform e-commerce strategies and improve ROI.
• Collaborate with cross-functional teams (marketing, finance, product) to translate business needs into actionable data analysis requirements.
• Develop and maintain AI-driven tools and automation frameworks that streamline data collection and reporting.
• Present complex data findings to non-technical stakeholders in a clear and concise manner.
• Support A/B testing initiatives and evaluate outcomes to optimize marketing campaigns and site features.
• Create comprehensive reports and dashboards using data visualization tools (e.g., Tableau, Power BI, Looker Studio).
• Provide actionable recommendations to drive revenue growth, improve customer experience, and enhance marketing ROI.
• Ensure the accuracy and reliability of data sources, resolving issues related to data integrity and compliance.
• Stay updated with industry trends, emerging AI/analytics tools, and best practices in e-commerce analytics.

What You'll Need

• Bachelor's degree in Data Science, Statistics, Computer Science, Mathematics, or a related field. Advanced degrees or relevant certifications (in data analytics, AI, or business intelligence) are a plus.
• 5 - 10 years' experience in data analysis—preferably in e-commerce or a similar consumer-facing environment. Demonstrable success with advanced analytics projects (e.g., forecasting, attribution, segmentation), deploying AI-based solutions and establishing automated reporting frameworks that streamline processes and accelerate data-driven decision-making.
• Demonstrated expertise in implementing automated workflows that minimize manual data processes and accelerate analytics-driven decision-making.
• Strong proficiency in SQL and a programming language (e.g., Python, R), particularly for building scripts and tools that enhance data efficiency.
• Experience with data visualization tools (e.g., Tableau, Power BI, Looker Studio) for interactive dashboards and reports.
• Familiarity with e-commerce platforms like Shopify (or similar) is advantageous.
• Understanding of data lakes cloud-based analytics, or big data technologies is desirable.
• Strong communication and interpersonal skills for effective collaboration in a fast-paced environment.
• Self-motivated, able to manage multiple priorities and meet deadlines in a data-driven culture.

What We Offer

Inspiring Company Culture - Help one another, never stop improving, lead by example, own your work, and have fun together.

Rest & Relaxation - Paid vacation, sick allowance, company-paid holidays and some flexible work schedules

Comprehensive Health Benefits - Medical, Dental, Vision, Health Savings Accounts, and Wellness Programs

Preparing for your Future - 401K company match

Employee Resource Groups - Employee-led social committee to promote employee wellbeing and cross-functional collaboration along with community awareness, impact, and support of a culture where everyone belongs.

About Travelpro

At the heart of Travelpro® is a man who knew more about travel than most. As a commercial airline pilot, Bob Plath crisscrossed the globe a thousand times, always with suitcase in tow. He saw what happened to luggage over time and the toll in took on the traveler hauling it. Bob thought there had to be a better way. Dedication is at the heart of our success. At Travelpro®, we believe that a company is only as good as its people, and when associates are treated as the greatest asset, the worth of the company is magnified. We demonstrate this by fostering individual achievement, recognizing contributions, and rewarding excellence. With customers as our focus and people as our priority, even the sky is no limit.

Travelpro is drug-free workplace, and an equal opportunity employer committed to diversifying its workforce. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.