Administrative and Events Assistant
- Have an extensive knowledge of the property’s offerings to share with guests and employees
- Proficient in Microsoft Office
- Oversee onboarding processes across all hotel departments
- Assist with payroll processes, and facilitate company orders and vendor payments with accounting department as needed
- Ensure appropriate cash control procedures are followed
- Utilize company resources to help systems that keep all active sales files
- Enter and update event and group data into PMS system
- Customer service and diplomacy
- Act as the primary customer service contact for clients who have questions about their active accounts
- Work with other departments on group files, billing and communication
- Phone etiquette and effective writing skills.
- Able to setup & break down tables and chairs for events if necessary..
- And other duties as assigned
The ideal candidate will:
- Have experience in administrative work and/or hotel events
- Maintain a positive and customer service focused attitude
- Be self-directed, and also able to both give and receive direction clearly
This position entails physical labor consistent with working in a hotel, and may include standing for prolonged periods, stair-climbing, lifting, pulling, or pushing items up to 20lbs. This is a full-time opportunity, schedule TBD in conjunction with General Manager and Director of Events, but the Administrative and Events Assistant can expect to work some nights and weekends. Full time positions with our company come with benefits including employer contributions to medical, dental, and vision insurance.
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