Supervisor, Retail

Guest Services
Florida
Compensation Amount:
16.00 USD Hourly

Job Summary:
The Retail Supervisor assists the Retail Manager in all aspects of unit operations and floor management including staff, inventory, equipment, and property to facilitate the fulfillment of financial goals and company initiatives. In addition, the Supervisor assists in cultivating a team environment that provides exceptional customer service while ensuring all staff members perform at a consistently high level.

Job Description:

ESSENTIAL FUNCTIONS
  • Ensure complete guest satisfaction at all times. Handle guests' complaints and solve them according to customer service standards.
  • Monitor and supervise set up and maintenance of retail area and cashier stations to ensure quality standards.
  • Complete sales in POS in an accurate, efficient and friendly manner; assist clerks with same.
  • Assist in recruiting, supervising, scheduling, disciplining, reviewing, and directing the unit's staff at the direction of the General Manager. Train hourly staff for peak performance and monitor staff's development.
  • Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit's equipment, inventory, housekeeping, sanitation, cash control, dress, and employee hygiene. Notify General Manager of all unusual events, circumstances, or other safety or quality control issues.
  • Assist management team with inventory procedures as directed.
  • Receive and verify quantities of merchandise, organize and stock store, set displays.
  • Perform opening and/or closing procedures.
  • Maintain awareness of safety issues, and report them immediately to your manager.
  • Assist the Retail Manager with Summer Adventure Operations.
  • Assist the Retail Manager with other duties, as assigned.
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
  • High School Diploma or GED preferred. Bachelor's or Business Degree preferred.
  • At least 1-2 years of experience in retail.
  • Demonstrated talent for interacting with a wide variety of people.
  • Ability to effectively organize and coordinate multiple priorities; ability to work well as a team leader; ability to problem-solve.
  • Strong customer service abilities; actively looks for ways to assist customers and coworkers.
PHYSICAL AND MENTAL REQUIREMENTS
  • Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
  • Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
  • Ability to stand for the entire work day and to climb steps regularly.
  • Withstanding temperature extremes in indoor and outdoor environments.
  • Reading and writing work-related documents in English.
  • Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
  • Constantly communicates and receives verbal communication with other employees in a sometimes fast-paced environment.
  • Physical presence at the job site is essential to perform job duties.
EQUIPMENT USED
  • Cash register and inventory control system.
  • Typical office equipment (computers, phone system, fax, copiers, scanners, among others).
Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.
Posted 2026-08-16

Recommended Jobs

Associate Community Organizer

The DART Center
Tampa, FL

Who We Are & What We Stand For Are you angry about the injustices your community faces? Do you want to learn how to build the people power necessary to fight those injustices and make real, local …

View Details
Posted 2026-06-25

Machine Learning Engineer

Crowe
Miami, FL

Your Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an i…

View Details
Posted 2026-08-14

Assistant Childcare Teacher SE Lakeland, FL.

The Learning Experience #442
Highland City, FL

Job Description Job Description Benefits: Competitive salary Employee discounts Training & development We are seeking a passionate and dedicated Assistant Teacher to join our team. …

View Details
Posted 2026-08-08

Landscaping

bestbet - Jacksonville - Orange Park - St Augustine
Jacksonville, FL

Position Description: Responsible for maintaining facility grounds including landscaping, parking lots, and other facility areas. Responsible for planting, maintaining flowers and shrubs, trees, fl…

View Details
Posted 2026-02-06

Used Automotive Technician/Mechanic (must have experience)

Lou Bachrodt Auto Group
Pompano Beach, FL

Job Description Job Description Description: Automotive Used Car Technician Join our dynamic team as a Used Car Technician, where your expertise will help ensure our customers receive high-…

View Details
Posted 2026-05-17

Firefighter/Paramedic - Part-time

Highlands County Board of County Commissioners
Sebring, FL

Job Description Job Description Department: Public Safety Reports to: Lieutenant Pay Grade/Salary Range: PG - 111 $25.00 per hour Posting Expires: Until Filled GENERAL DESCRIP…

View Details
Posted 2026-07-23

INVENTORY MANAGER

Royal Caribbean Cruises, Inc.
Miami, FL

INVENTORY MANAGER This position is responsible for managing all functions related to inventory management including but not limited to planning, forecasting, ordering, loading, receiving, storing, in…

View Details
Posted 2026-05-27

Cloud AI Engineer - TS/SCI clearance - travel role

PGTEK
Tampa, FL

Job Description Job Description Cloud AI Engineer (Mid-Level) Location: Various U.S. Federal Client Sites (Onsite) Travel: Travel required to customer sites throughout the Continental U.S. …

View Details
Posted 2026-07-17

Business Developer

CONSTELLATION HOLDING COMPANY LLC
Hollywood, FL

Job Description Job Description Business Developer – Commercial Landscaping Position Summary The Business Developer is responsible for driving revenue growth by identifying, developing, and…

View Details
Posted 2026-07-17