F and B Management Internship
Hours per Week : 35-40 hours/week Qualifications
- Must be a current university student enrolled in a four-year hospitality program, within the United States
- Desire a career in country club management, with specific emphasis on F&B operations
- Must have excellent interpersonal and organizational skills
- Must be flexible to work extended hours as needed due to business requirements including nights, weekends and holidays
- Paid Internship - $20.00/hour
- Mentorship
- On-the-Job education & training
- Webinars
- How private country clubs differ from other hospitality sectors
- Overview of private club F&B management structure
- Personalized service techniques
- Variety of food service styles, ranging from high-volume/casual to fine dining
- Overview of private catering and special event function operation
Essential Duties and Responsibilities
- Provides exceptional service with a smile to our members and their guests in a professional and courteous manner.
- Greets members and guests in all areas of the Club and dining room with warm smile, eye contact, and use of Member's last name.
- Trains and performs essential job duties in several segments of the F&B department, including restaurant operations and special events.
- Learns line staff functions, operations, and company policies that affect each phase of business.
- Sets performance goals and objectives with upper management.
- Monitors performance progress with management and key trainers.
- Observes experienced workers to acquire knowledge of methods, procedures, and standards required for performance of departmental duties.
- Receives training in functions and operations of related departments to facilitate subsequent transferability between departments and to provide greater promotional opportunities.
- Follows proper steps of service as designated for each individual outlet.
- Knows all menus and bar items. Takes drink and food orders accurately by confirming preferences/modifiers. Enters the order into POS with use of correct table and seat numbers and member account.
- Prepares and delivers member's checks. Confirms member's name, member number and current status with Jonas/Encore POS.
- Remains productive throughout shift with opening/closing/running side work. Follows opening/closing side work procedures.
- Promotes Club activities to members.
- Displays teamwork and providing exceptional service to our members and guests.
- Communicates to management any safety concerns or specific tools that are needed to enable them to do their job.
- Follows work schedule, calling out procedure, properly clocks in/out for breaks or leaving property.
- This position guide does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position may be required to perform other job-related duties as requested.
- This position has no supervisory responsibilities.
Woodfield Country Club is a drug-free workplace, candidates must be able to pass pre-employment drug screen. EEOC
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