Sr. ServiceNow IT Asset Management

We are seeking a senior-level, hands-on ServiceNow IT Asset Management (ITAM) contractor with proven experience integrating ServiceNow ITAM with SAP Ariba. This role will design, build, and support a robust, scalable integration enabling accurate asset lifecycle management, procurement automation, and financial alignment.
This is a technical delivery role. Candidates must be capable of coding, configuring, and troubleshooting integrations—not providing advisory or oversight-only services.

Responsibilities

Design and implement bi-directional integrations between ServiceNow and SAP Ariba supporting:

Hardware Asset Management (HAM)

Software Asset Management (SAM)

Configure and extend ServiceNow Procurement and ITAM modules, including:

Purchase Orders (PO)

Purchase Requisitions (PR)

Receiving Slips and Receiving Lines

Implement and support ServiceNow Ariba Spoke integrations to:

Retrieve PO and PR data from Ariba

Synchronize PO/PR statuses (Requested, Ordered, Completed, Canceled, Rejected)

Send receiving confirmations from ServiceNow back to

Ensure ServiceNow remains the system of record for assets and software entitlements, while Ariba remains the system of record for procurement

Build and maintain:

Flow Designer flows

Script Includes

REST integrations

Error handling, logging, and retry mechanisms

Troubleshoot and resolve integration failures, data mismatches, and reconciliation issues

Support UAT, production deployments, and post-go-live stabilization

Provide knowledge transfer and documentation to internal teams

Skills

Must have

7+ years of hands-on ServiceNow experience

Strong experience with:

IT Asset Management Professional (HAM & SAM)

Procurement and PO lifecycle

IntegrationHub and Flow Designer

Advanced server-side JavaScript (ServiceNow)

SAP Ariba

Hands-on experience integrating with SAP Ariba APIs

Strong understanding of:

Purchase Requisitions (PR)

Purchase Orders (PO), Contracts, Suppliers

Financial and asset data models within Ariba

Approval, rejection, and receiving workflows

Integration Skills

REST / SOAP API integration experience

Data mapping and transformation

Strong troubleshooting and production support experience

Understanding of procurement-to-asset lifecycle processes

Nice to have

Agile Methodologies

Other

Languages

English: C1 Advanced

Seniority

Senior