Payment Processing Specialist

Payment Processing Specialist

?? 100% In-Office | Tampa, FL | Financial Services & Payments

Support the Payment Operations That Power Enterprise Banking

SVS Group is partnering with a well-established global financial services organization to support high-volume, mission-critical payment operations . We are seeking detail-oriented, client-focused Payment Processing Specialists who bring hands-on experience with payment channels and a strong commitment to accuracy, compliance, and white-glove service.

This role is ideal for professionals who enjoy working directly with clients, solving complex payment issues, and supporting secure financial transactions in a structured, fast-paced environment.

What You’ll Be Doing

As a Payment Processing Specialist , you will provide both client-facing support and operational execution across multiple payment channels, ensuring transactions are processed accurately, securely, and on time.

Client-Facing Support

• Serve as a primary point of contact for clients utilizing ACH, Wires, Host-to-Host, and API payment channels

• Guide clients through onboarding, testing, and implementation

• Troubleshoot transaction issues and clearly explain payment workflows and requirements

• Maintain detailed documentation of client interactions, follow-ups, and resolutions

• Deliver professional, timely, and accurate communication aligned with service level expectations

Payment Operations & Accuracy

• Execute payment transactions in accordance with documented procedures and regulatory requirements

• Ensure accuracy in transaction processing, reconciliation, and reporting

• Identify discrepancies or risks and escalate per defined protocols

• Support daily operational workflows with consistency and attention to detail

Compliance & Risk

• Adhere to all regulatory, security, and compliance standards

• Support audits and risk reviews by providing documentation and evidence

• Maintain strong internal controls and data integrity

Collaboration & Communication

• Partner with IT, Operations, and Client Service teams to resolve issues efficiently

• Provide clear status updates, issue tracking, and progress reporting

• Participate in team meetings, training sessions, and knowledge-sharing sessions

Continuous Improvement

• Identify process gaps and recommend improvements or automation opportunities

• Stay current on payment industry best practices and emerging technologies

• Participate in quality assurance reviews and implement feedback

What We’re Looking For

We’re seeking professionals who combine payments expertise with strong communication and organizational skills .

Required Experience & Skills:

• 3+ years of client-facing experience in financial services or payments operations

• Hands-on experience with:

  • ACH

  • Wires

  • Host-to-Host (H2H)

  • API payment processing

• Strong documentation, organization, and follow-through skills

• Ability to manage multiple priorities while meeting SLAs

• Comfortable working 100% on-site in Tampa

• Spanish language skills are a plus

Why Join This Opportunity

• Work in a high-impact financial operations environment

• Support enterprise-level banking clients and payment platforms

• Gain exposure to complex payment channels and workflows

• Be part of a stable, professional, and compliance-driven team

• Long-term opportunity through SVS Group’s trusted client partnerships

If you’re passionate about payments, accuracy, and client service—and want to contribute to financial operations that truly matter— we’d love to connect .

?? Apply today and take the next step in your payment operations career with SVS Group.