Operations Coordinator

Metro is a forward thinking real estate development company transforming communities across Florida. We’re driven by innovation, collaboration, and excellence. Our projects combine cutting edge amenities, vibrant community planning, and future-focused design. At Metro, people are our greatest asset — and we invest in those ready to grow and lead.

Overview:

Be the Principal’s force multiplier by managing calendars, communications, and follow-through across Metro and ULTRAFi. Translate direction into actionable plans and ensure initiatives stay on track in a fast-paced, high-traffic environment. Support ULTRAFi operations (~25% of role) and maintain systems, dashboards, and SOPs that create visibility, momentum, and alignment.

Schedule:

In-office, Monday–Friday, 8:30 a.m.–5:30/6:00 p.m., with flexibility for extended hours or occasional weekends

What You’ll Do:

• Manage the Principal’s calendar, meetings, communications, and correspondence with clarity and professionalism; drafting in the Principal’s tone.

• Capture meetings, publish action items, and drive every follow-up to closure—no dropped balls.

• Maintain weekly dashboards and visible progress trackers; anticipate needs and resolve issues early.

• Translate verbal direction into actionable plans, track multiple initiatives, and ensure follow-through on deadlines.

• Collaborate cross-functionally with confident, friendly presence; protect focus blocks for high-leverage work.

• Support ULTRAFi operations, including contracts, billing coordination, research, and process organization.

• Build and maintain SOPs, dashboards, and light automations to improve efficiency and visibility.

• Own meeting prep logistics, notes, and follow-ups to keep teams on schedule.

• Collaborate with cross-functional teams, anticipate needs, proactively resolve issues, and maintain confidentiality.

• Leverage technology and productivity tools to streamline workflows; flexible to support occasional after-hours or remote tasks.

The above responsibilities represent key aspects of the position but are not exhaustive; other duties may be assigned as needed.

What Makes You a Fit:

• 5+ years of experience in executive support, administration, or operations roles.

• Thrives in fast-paced, high-interruption environments; proactive, curious, and resourceful.

• Exceptional written and verbal communication; able to draft concise, tone-appropriate correspondence.

• Obsessive follow-through and micro-level attention to detail; consistently closes loops and delivers accuracy.

• Tech-fluent, systems-oriented, and comfortable building structure amid organized chaos.

• Exercises impeccable discretion and judgment when handling sensitive information.

• Operates independently with limited direction, taking initiative to drive the final mile.

• Approachable, professional, and adaptable.