Underwriting Supervisor

At First Federal Bank , our core values speak to the heart of our organization and are the essence of our company’s identity. Everything we do is centered around our community , customer service , our stability , and being trustworthy . These values support our mission and vision, shape our culture, and provide a foundation for the future.

Offering a dynamic benefit package that includes but is not limited to:

• Four Medical Plan Offerings to choose from
• Employer HSA Contributions (Coverage/Plan exclusions)
• Employer Provided Life Insurance Policy
• Annual Health Incentive
• Annual Wellness Reimbursement
• Tuition Reimbursement program
• Generous Match 401k Retirement Plan
• Paid Sick Leave
• Paid Vacation Leave
• 11 Paid Holidays Based on the Federal Reserve Calendar

If you are ready to take on a challenging and rewarding role; we invite you to apply for this exciting opportunity.

ESSENTIAL FUNCTIONS:

• Supervise and coach a team of mortgage underwriters, providing guidance on complex loan scenarios and policy interpretation.
• Manage daily workflow assignments to balance workloads and meet productivity and turn-time goals.
• Conduct quality control reviews and provide constructive feedback to underwriters to ensure accuracy and adherence to guidelines.
• Act as a subject matter expert (SME) for loan programs, investor requirements, and regulatory compliance.
• Assist Underwriting Manager with training, as needed for FHA/VA designations.
• Perform second level reviews.
• Underwrite loans, as needed, in compliance with product, agency, and portfolio product guidelines, as well as all federal and state regulations.
• Monitor and respond to Underwriting help desk scenarios.
• Provides the best service to our customers with innovative and creative solutions.

JOB REQUIREMENTS:

• 10+ years mortgage underwriting experience with at least 2 years in a leadership, supervisory, or team lead role.
• In-depth knowledge of Fannie Mae, Freddie Mac, FHA, VA, USDA, and/or jumbo loan guidelines.
• Strong understanding of regulatory requirements and compliance (TRID, RESPA, ECOA, HMDA, etc.).
• Proven ability to manage team performance, provide coaching, and meet department goals.
• Detail-oriented, strong problem-solving, exercise sound judgement, effective collaboration, and ability to adapt and thrive in a dynamic environment.
• Strong communication and interpersonal skills, with the ability to work cross-functionally.
• Must have DE (Direct Endorsement), SAR (Staff Appraisal Reviewer), or LAPP certifications.
• Experience with LOS platforms such as Encompass, or similar.
• Bachelor’s degree in finance, business, or related field preferred.
• Extended hours sitting and performing computer tasks may be required
• Employees confirm they are able to perform the essential functions of this position to continue employment with First Federal Bank.

Bilingual candidates encouraged to apply.

EQUAL OPPORTUNITY EMPLOYER / VET / DISABILITY

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