Senior Information Technology Specialist

Job Description

Job Description

Description:

Tibbetts Lumber Co. LLC, a growing Lumber and Building Materials Company, is seeking a Full-Time Senior Information Technology Specialist at the Corporate office.

Essential Duties and Responsibilities:

• Troubleshoot and resolve hardware, connectivity, printer and application issues reported to the helpdesk; escalate requests to the appropriate team member, as needed
• Provision new hardware and upgrades including Windows workstations and iOS devices
• Create and maintain documentation for issue resolution
• Perform routine workstation monitoring and maintenance
• Engage in lifecycle management of desktops and mobile devices
• Monitor security alerts and remediate events as needed
• Complete special projects as requested
• Provide superior customer service to internal and external customers at all times
• All other duties as assigned

Experience Required:

• 2-5 years of IT experience or related education
• Experience with Microsoft Office Suite, Windows 7, 8, and 10, Microsoft Active Directory, and PC hardware

Knowledge, Skills, & Abilities:

• Strong customer service, analysis and problem resolution skills
• Excellent interpersonal and communication skills – Must be a team player
• Ability to manage multiple projects with strong attention to detail
• Clear driving record
• Ability to lift 50 pounds
• Ability to travel to business locations in the state of Florida and internationally

Benefits:

Tibbetts Lumber offers an excellent benefits package to our employees including:

• Competitive wages
• Medical insurance
• Dental insurance
• Life insurance
• Short & Long Term Disability
• 401(k) plan
• Vacation, Sick & Holiday pay
• Health Savings Account

Legal Disclosures:

Tibbetts Lumber Co. LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Tibbetts Lumber Co. LLC is a Drug-Free Workplace and uses pre-employment drug testing to confirm all of its potential employees do not use any restricted substances. Tibbetts Lumber Co. LLC is an at-will employer and can terminate its employment relationship at any time, with or without cause, and without notice.