Pre-Sales Support Consultant

UDT is a leading technology enabler, dedicated to empowering businesses across major industries with innovative solutions. We specialize in evaluating, architecting, securing, and managing technology—whether it's on the go, in the rack, or in the cloud. Our comprehensive offerings include technical, professional, cybersecurity, and managed services, ensuring that our clients are equipped with the tools and expertise needed to thrive in today's fast-paced digital landscape.

This is a full-time remote position; however, you must reside in one of the following states: Oklahoma, or Texas area.

Pre-Sales Support Consultant

The Pre-Sales Support Consultant is a strategic, solution-focused position responsible for accelerating the growth of UDT's Service Provider Solutions portfolio within the designated Southwest territory, with a strong emphasis on the K-12 education sector.

This individual will serve as the subject matter expert (SME) on complex solutions—Internet Access (IA), Managed WAN, Hosted Firewall (Hosted FW), and Hosted VoIP—working collaboratively with in-territory Account Managers to find, evangelize, and close large-scale deals. A critical component of this role is leveraging deep knowledge of the USAC E-Rate program to proactively develop comprehensive strategies and execute tactical plans to capture market share.

Responsibilities

Strategic Planning & E-Rate Expertise

• E-Rate Strategy Development: Formalize and create an overall sales strategy and the tactical execution plan for the territory by identifying and analyzing opportunities derived from USAC E-Rate funding information.



• Market Leadership: Serve as the subject matter expert on all facets of the E-Rate process (Category 1 and Category 2 services) to both internal teams (AMs, Pre-Sales Engineers) and prospective clients.



• Competitive Analysis: Continuously monitor market and competitive trends to refine the sales strategy and positioning of UDT's Service Provider Solutions.



• Manage Quota assigned to regions and assist in plan creation to achieve.

Sales & Account Team Collaboration

• Overlay Support: Partner directly with territory Account Managers to co-develop target account strategies, qualify leads, and evangelize the value of UDT's solutions to new and existing clients.



• Complex Solutions Selling: Drive the complete sales cycle for core solutions including IA, WAN, Hosted FW, and Hosted VoIP, ensuring technical designs align with customer needs and UDT capabilities.



• Bid Management: Lead the strategic response and development for high-value Bid Requests, including Requests for Proposal, Requests for Information, and E-Rate specific forms.



• Presentation & Demonstration: Deliver compelling, tailored sales presentations and product demonstrations to C-level and technical decision-makers, clearly articulating the financial and operational ROI.

Territory & Performance Management

• Pipeline Generation: Actively prospect and build a robust pipeline of qualified opportunities for UDT Service Provider Solutions across the territory (TX, OK, NM, AZ, IN).



• Forecasting & Reporting: Provide accurate and timely sales forecasts, pipeline updates, and performance reports to senior leadership.



• Client Relationship Management: Maintain a high level of customer satisfaction, building and nurturing strategic relationships with key stakeholders and leveraging customer success for cross-sell and up-sell opportunities.

Required Skills and Qualifications

Experience & Background

• Minimum of 7+ years of successful sales experience in technology, with at least 3 years in a Strategic, Overlay, or Solutions Sales role focused on Managed Services, and/or Telecommunications.



• Proven success selling to the SLED market or Service Provider space.



• Deep product knowledge of core service provider technologies: Internet Access, WAN, Managed Security/Firewall, and Hosted Voice solutions.



• Demonstrated ability to meet and exceed annual sales quotas consistently.

Technical & Strategic Aptitude

• Expert knowledge of USAC E-Rate processes (Category 1 & Category 2), bidding requirements, and funding cycles is required.



• Exceptional consultative solution sales and negotiation skills, with the ability to manage complex, long-cycle sales.



• Strong technical aptitude to understand and communicate the value proposition of sophisticated networking and security architectures.



• Proficiency in CRM software (e.g., MSFT Dynamics) for pipeline management, forecasting, and detailed sales activity logging.

Education & Travel

• Bachelor's Degree in Business, Marketing, or a related field, or equivalent experience.



• Willingness and ability to travel as required across the assigned Southwest territory to meet with Account Managers, partners, and clients.

What UDT offers you

Join us and be part of an inclusive, energizing, and collaborative environment. UDT is an Equal Opportunity Employer who is committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Employment is contingent upon successful completion of background and pre-employment drug screen. UDT is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status