Retail Assistant Manager (Full Time, 40 hrs) Tropical Shell & Gifts

Historic Tours of America
Key West, FL

Job description:

Job Description and Responsibilities

This position is located in Key West, FL.

Job Summary

The Retail Assistant Manager’s responsibilities include but are not limited to:

  • Assist the manager, in managing and supervising sales staff to achieve goals; interview, train and motivate assigned staff; review progress and recommend changes to the manager as needed; give recommendations on advancements and disciplinary actions.
  • In the manager’s absence report employee issues such as severe employee complaints, harassment allegations and civil rights complaints to the Retail Operations Manager or the Retail General Manager, in his/her absence.
  • Assist in opening and closing the store includes, but are not limited to, opening procedures, ensuring everything is ready for that day, distribute cash banks; ensuring that store is property staffed; and closing procedures, ensuring everything is ready for leaving at the end of the day.
  • Stock merchandise, assist customers, operate the registers and answer the phone to have adequate floor coverage. Assist sales associates in keeping the store (floors, fixtures) and the merchandise clean and organized.
  • Monitor merchandise inventory for acceptable levels.
  • Assist manager with security of merchandise inventory, monies/receipts, equipment and property.

CASTmember Benefits

  • All FT Employees are eligible for: Two weeks paid Vacation the first year, Well-Pay, Medical, Dental, Vision, Life, Short and Long Term Disability
  • All FT & PT employees are eligible for: 401K and Sick Time
  • Flexible schedules, multiple shifts available including weekends, weekdays, night shifts, and day shifts.
  • Fun, upbeat work environment
  • Discounts in retail stores and free tickets to our company attractions

REQUIREMENTS

Requirements

Required Knowledge, Skills and Abilities

  • High degrees of self-motivation and the ability to work independently and as a team member within the scope of established rules and regulations.
  • Ability to plan, organize, direct and coordinate the work of assigned personnel; ability to provide leadership, interview, train, counsel and motivate staff, secure their commitment to the store and company goals.
  • Have demonstrable sales skills.
  • Ability to identify, gather and analyze information, exhibit sound and accurate judgment and make timely decisions.
  • Excellent memory and organizational ability in order to set priorities, organize workload, handle multiple responsibilities and meet deadlines without clerical errors.
  • Must be able to handle multiple interruptions and adjustments to priorities throughout the day.
  • Ability to learn new duties, policies and procedures and adjust to new situations encountered on the job within a reasonable amount of time.
  • Have excellent math skills.
  • Ability to read, write and speak clear English in order to communicate with co-workers and the general public.
  • Ability to establish and maintain professional and effective working relationships with employees, supervisors, other departments and external entities.

Successful candidate must pass a drug test and a background search

Work Remotely: No

Job Type: Full-time

Ability to Commute:

  • Key West, FL 33040 (Required)

Ability to Relocate:

  • Key West, FL 33040: Relocate before starting work (Required)

Work Location: In person

Posted 2025-12-30

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