Application Evolution Services - Oracle - Manager
Industry/Sector: Not Applicable
Time Type: Full time
Travel Requirements: Up to 40% At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As an Oracle consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Oracle applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Oracle applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Analyse and identify the linkages and interactions between the component parts of an entire system.
- Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
- Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
- Develop skills outside your comfort zone, and encourage others to do the same.
- Effectively mentor others.
- Use the review of work as an opportunity to deepen the expertise of team members.
- Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Oracle - Application Evolution Services team you provide functional solutioning for the Guidewire Suite of applications on premises and SaaS. As a Manager you lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are responsible for managing ITIL Processes, tracking SLAs, and contracting, as well as leading proposal development efforts.
Responsibilities
- Provide functional solutioning for Guidewire Suite applications
- Manage ITIL Processes and track SLAs
- Lead proposal development efforts
- Focus on strategic planning and mentoring junior staff
- Oversee contracting processes
- Deliver quality deliverables
- Lead and manage client accounts and teams
- Develop and implement solutions for complex problems
What You Must Have
- Bachelor's Degree
- 5 years of experience
What Sets You Apart
- Managing ITIL Processes and tracking SLAs
- Providing solution strategy and AES delivery
- Full lifecycle ERP Projects / Delivery Management experience
- Project Management experience in a consulting / IT Services environment
- Experience in Implementation, Rollouts and major experience in Managed Services
- Prior experience as Project Lead / Manager is must
- Experience in leading Managed Services project
- Client interaction with leadership level and manage multiple clients
- Utilizing ITIL Incident and Problem management
- Leading proposal development efforts
- Focusing on AES and improving business processes
- Developing solutions for P&C Industries
- Identifying and addressing client needs
- Leading global teams and mentoring junior resources
- Acting as a key contributor and thought leader
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