Carts Co-worker (US)

Job Responsibilities:

• Provides friendly, safe, and efficient car loading and/or unloading service, while maintaining a clean loading
• zone by removing strapping, excess carts, and cardboard.
• Ensures all physical shopping tools throughout the store layout are monitored and filled to par levels duringopen business. This includes all carts, pencils, yellow bags, maps, twine, etc.
• Ensure physical shopping tools are filled at closing and ready for the next opening day. This includes all carts, pencils, yellow bags, maps, twine, etc.
• Monitor the condition of physical and digital shopping tools and report any IT issues accordingly and remove any physical stands/tools that are not in safe condition.
• Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager.
• Support in other customer service areas (FSHO, Exchanges &; returns, Click &; Collect) as needed.
• When supporting Full Serve Hand Out (FSHO), provides customers with a simple and efficient handout experience.
• When supporting in Returns, ensures products and equipment are properly staged for next step in process.
• When supporting Click &; Collect, create a positive customer experience by ensuring accurate orders are handed over to customers.

Skills:

• An advance food handling responsibilities the manager should immediately schedule the Food Handler Certification after 90-minute training for Food Safety Training will be completed on the first day.

Education/Experience:

• Minimum 2 years of warehouse, manufacturing and store experience with handling carts