Credit Manager

Description

Buddy’s Home Furnishings is the third-largest Rent-to-Own (RTO) retailer in the United States, providing furniture, appliances, electronics, and computers. With rapid national growth through company-owned and franchise locations, we offer stable careers with advancement opportunities.

We are seeking a Credit Manager to play a key leadership role in store operations. Alongside the Sales Manager, this position reports directly to the General Manager and helps drive profitable, compliant, and customer-focused store performance.

Pay & Benefits

Hourly pay: $16.00–$18.00

Paid Time Off

Closed on Sundays

Employee discounts

Health and retirement benefits (vary by location)

Paid training and cross-training provided

What You’ll Do

Manage and grow customer accounts while promoting timely lease and renewal payments

Serve as the primary customer liaison for account management and collections

Meet or exceed sales, revenue, and portfolio performance goals

Ensure company standards for renewals, delinquencies, and collections are met

Document all customer commitments and maintain accurate account records

Prepare, review, and analyze store and financial reports

Assist with managing store personnel and assigning daily tasks and schedules

Manage inventory and cash assets

Execute monthly marketing initiatives and quality control standards

Ensure compliance with all federal, state, and local regulations

Position Details

In-person role at the assigned retail location

Must be 21 years of age or older

Training provided with opportunities for advancement

Requirements/Responsibilities

Qualifications & Skills

Minimum 2 years of experience in Rent-to-Own, retail, or a customer-centric business

Experience in credit, collections, or accounts receivable preferred

Strong collection, negotiation, and conflict-resolution skills

Solid organizational, planning, and follow-up abilities

General accounting and accounts receivable knowledge

Ability to learn and operate a point-of-sale (POS) system

Professional appearance and strong customer communication skills

Ability to read, write, and communicate clearly in person and over the phone

Regular and reliable attendance, including nights and weekends as required

Driving & Insurance

Valid driver’s license with a satisfactory driving record

Ability to meet company insurability requirements

Comfortable navigating assigned delivery and service areas

Physical Requirements

Ability to lift and move 50–300 pounds using a dolly

Frequent bending, stooping, reaching, pulling, and standing

Ability to climb stairs while carrying furniture, appliances, and electronics

Extended periods of driving and standing

Ability to work indoors and outdoors in varying weather conditions

Additional Information

Buddy’s Home Furnishings is an Equal Opportunity Employer and a Drug-Free Workplace

Background check, driving history review, and drug screening required

Special Instructions

Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.

Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.