Motorcycle Service Advisor
Lakeland Harley-Davidson is actively searching for a motivated, enthusiastic individual with a passion for customer service and the motorcycle riding lifestyle to fill the position of Service Advisor. Major Duties and Responsibilities: 1) Service Department Operations
- Assist Service department manager in maintaining a smooth running efficient service department with a high degree of customer satisfaction.
- Diagnose problems accurately, and clearly describe them on the repair order.
- Estimate costs and completion times at point of sale. Clearly communicate them to customer.
- Determine correct part numbers on repair orders and assist the parts department with picking and posting of parts used before job starts.
- Perform cashier functions, as needed.
- Make estimates for internal and wreck repairs.
- Open & close all customer paid and warranty repair orders.
- Follow procedures for quick & efficient handling of warranty items.
- Become familiar and efficient with all phases of the computer system required for service & parts management.
- Provide superior customer service to both internal and external customers.
- Greet customers in a courteous and friendly manner.
- Handle telephone transactions quickly, and courteously.
- Sell additional services by pointing out service specials or additional work needed.
- Handle customer complaints reasonably, showing empathy and a positive attitude.
- Must have ability to get along with a broad customer base.
- Experience with Point-of Sale and Parts & Service management computer software or the ability to quickly learn due to general knowledge and experience with computers.
- Knowledge and experience with servicing of motorcycles and other products sold by the dealership is a plus. Demonstrated ability to quickly learn them if not.
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
- Monday to Friday
- Weekend availability
Recommended Jobs
Senior Site Accountant
About IEM Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, Califor…
General Maintenance Technician
Woodfield Country Club in Boca Raton, FL is currently seeking General Maintenance Technicians to assist with our club functions. Our ideal candidate will have a minimum of 6 months experience in a lu…
Park Service Attendant
Help keep the park sparkling while the guests make a splash! The Park Service Attendant plays a vital role in creating a clean, sage, and enjoyable experience for every waterpark guest. This positi…
Irrigation Technician- San Antonio, FL
We are in need of someone who wants to learn the Irrigation business. We are looking to find an Irrigation Technician Assistant. All duties will be trained. Summary of Duties include: 1. Ability …
Real Estate Sales Advisor
: Local, proactive, and amazing at what we do, The Opes Group is here to support you with white glove service in buying or selling your dream home in the Sunshine State We are currently looking f…
OB/GYN Physician
Come live the beach/vacation style life you have always dreamed of in coastal southwest Florida! We have warm weather year-round, beautiful beaches, amazing sunsets, dozens of recreational parks, e…
Assistant General Manager
JOB SUMMARY Responsible for supporting all aspects of the operation including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and deliveri…
CT Tech
Cooperidge Consulting Firm is seeking a CT Technologist for a top Healthcare client. This technical role is responsible for the completion of all requested imaging procedures for both inpatien…
Medical Logistics Manager
Company Description International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far…
Restaurant Manager
Papi Steak (Miami), a Groot Hospitality venue, employs team members who demonstrate a passion for hospitality and dedication to company values and guest service. We are a diverse organization that pr…