Motorcycle Service Advisor
Lakeland Harley-Davidson is actively searching for a motivated, enthusiastic individual with a passion for customer service and the motorcycle riding lifestyle to fill the position of Service Advisor. Major Duties and Responsibilities: 1) Service Department Operations
- Assist Service department manager in maintaining a smooth running efficient service department with a high degree of customer satisfaction.
- Diagnose problems accurately, and clearly describe them on the repair order.
- Estimate costs and completion times at point of sale. Clearly communicate them to customer.
- Determine correct part numbers on repair orders and assist the parts department with picking and posting of parts used before job starts.
- Perform cashier functions, as needed.
- Make estimates for internal and wreck repairs.
- Open & close all customer paid and warranty repair orders.
- Follow procedures for quick & efficient handling of warranty items.
- Become familiar and efficient with all phases of the computer system required for service & parts management.
- Provide superior customer service to both internal and external customers.
- Greet customers in a courteous and friendly manner.
- Handle telephone transactions quickly, and courteously.
- Sell additional services by pointing out service specials or additional work needed.
- Handle customer complaints reasonably, showing empathy and a positive attitude.
- Must have ability to get along with a broad customer base.
- Experience with Point-of Sale and Parts & Service management computer software or the ability to quickly learn due to general knowledge and experience with computers.
- Knowledge and experience with servicing of motorcycles and other products sold by the dealership is a plus. Demonstrated ability to quickly learn them if not.
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
- Monday to Friday
- Weekend availability
Recommended Jobs
Missile Scoring Field Technician
Job Title: Missile Field Technician Pay Rate: $44 - $49 /hr. Location: Panama City, FL Area Code: 850, 448 ZIP Code: 32403 Start Date: Right Away Keywords: #FieldTechnicianJobs #Aerospace # B…
Bellperson (F/T)
A Bellperson is responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. …
FINANCE SPECIALIST
FINANCE SPECIALIST Part of the Island Leadership team, the Finance Specialist will support the Finance manager in all facets of Financial Operations in Coco Cay including the implementation of strate…
Accounts Payable Specialist
Description At Clear Sight Partners, we are building the region’s premier destination for comprehensive vision care. We are a team of over 130 optometrists, ophthalmologists, surgeons, opticians, …
Administrative Assistant
What happens when a mechanical contractor is about more than just HVAC and controls? Where it’s not just about satisfying clients, but transforming an industry. With Tudi Mechanical Systems, you…
ARCHITECTURE & CONSTRUCTION PROGRAM MANAGEMENT - COLLEGE INTERNSHIP
Our Company Marriott Vacations Worldwide offers flexible vacation programs, giving customers the ability to choose the style of vacationing that suits their needs, year after year. Each vacation…
Data analyst
At Oshkosh, we build, serve and protect people and communities around the world by designing and manufacturing some of the toughest specialty trucks and access equipment. We employ over 18,000 team …
Service Manager - Keys Auto Center
Service Manager - Keys Auto Center US-FL-Key West Job ID: 2025-2137 Type: Full-Time # of Openings: 1 Category: Management Keys Auto Center Overview We are seeking for a S…
Inside Sales / Proposal Manager
Employment Type: Full-Time Position Summary We are seeking an experienced and motivated Inside Sales / Proposal Manager to serve as the focal point for developing technical and commercial pr…
Area Sales Manager, South Florida
Job Description: As the Area Manager for South FL, you will take the lead in understanding the local market and building strategies that drive growth in market share and sales. You will focus on…