Billing Coordinator 1
- Process technician work tickets and import labor and materials with accuracy
- Enter and verify billing transactions across internal systems
- Track and record technician time in/out from work tickets
- Assign units worked to appropriate labor and material lines
- Ensure trip charges and additional fees are applied correctly
- Prepare detailed, accurate work orders (WOs) that reflect completed work
- Verify materials used align with services performed
- Identify and flag billing discrepancies for review
- Monitor work order status to keep workflows moving efficiently
- Complete assigned divisions on overtime/conflict reporting
- Add Unapplied Time (UPOs) to WOs and notify Payroll when needed
- Learn and assist with 2nd approvals and EFS (Executive Facilities Solutions) work orders
- Support daily invoicing activities under supervision
- Demonstrate consistent, high-level accuracy in all processing tasks
- Maintain compliance with client specifications and company policies
- Engage professionally with managers, teammates, and customers
- Competitive pay and comprehensive benefits package
- Career development and advancement pathways within a growing national organization
- Hands-on training and mentorship to build your skills
- Exposure to leading HVAC/R systems and billing operations
- Supportive, team-driven culture rooted in integrity and customer-first service
- Stable, established company with strong industry reputation
- Opportunities to expand into advanced billing, payroll, or operational roles
- High school diploma or equivalent required
- Prior billing or administrative experience preferred
- Experience in HVAC or service-based industries is a plus
- Strong attention to detail with a commitment to accuracy
- Clear written and verbal communication skills
- Basic to intermediate computer proficiency
- Ability to quickly learn new software and systems
- Typing speed of 50+ WPM
- Organized, dependable, and self-motivated
- Ability to multitask and manage shifting priorities
- Comfortable working in a fast-paced environment
- Willingness to work overtime as needed
Physical Requirements
- Continuously able to work in office environment
- Continuously able to operate a computer and other office productivity machinery, such as a copy machine, telephone, and computer printer for eight or more hours daily
- Able to alternate between being located at your station and traversing the office, as needed throughout the day
- Occasionally able to lift up to 15 lbs.
- Continuously requires vision, hearing and talking
- Occasionally requires lifting, carrying, reaching, pushing/pulling, bending, and crouching
- May be required to use personal smartphone with a camera capable of reading a QR code for 2 factor authentication
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