Laboratory Samples Reception Supervisor

At the Vitrolife Group, we work every day to unlock the full potential of science and technology to reduce the barriers towards building a family. Together we help our customers and their patients to fulfill the dream of having a baby. As a leader within the Sample Reception Department, you will be responsible for overseeing daily operations, ensuring consistent workflow, maintaining quality standards, and guiding staff performance to support exceptional patient care. The ideal candidate will manage accurate receipt, sorting, and accessioning of specimens submitted for laboratory analysis. This role encompasses oversight of technical procedures, personnel management, quality control, and administrative functions to ensure timely and high-quality specimen processing, data entry, test ordering, and workload distribution within the sample reception departments in the US and Canada. You will lead and coordinate departmental activities to streamline accessioning operations, ensuring efficient specimen handling while upholding rigorous quality standards.  Key Responsibilities: Provide leadership and oversight for clinical laboratory sample reception operations across multiple shifts. Ensure the accurate, efficient, and timely reception of specimens. Oversee and maintain quality control and quality assurance programs regarding accessioning. Train, mentor, and evaluate sample reception team to ensure high performance and compliance with standards. Collaborate with cross-functional teams to support optimal patient care and laboratory integration. Prepare for inspections and audits conducted by regulatory and accrediting agencies. Willingness to perform additional duties as assigned. Education & Qualifications: Bachelor’s degree in a related field. Minimum of 2 years of supervisor experience in a clinical laboratory environment. In-depth knowledge of laboratory regulations and standards (e.g., CLIA, CAP). Proven leadership, communication, and organizational skills. Must be fluent in English and Spanish Knowledge, Skills, and Abilities:  Exceptional organizational skills and a strong work ethic. Ability to manage multiple priorities in a fast-paced, deadline-driven environment. Strong verbal and written communication skills, including the ability to draft clear reports and standard operating procedures. Team-oriented mindset with a commitment to collaborative success. Dependable and proactive, with the ability to follow instructions and meet deadlines. High visual acuity and analytical skills for detailed laboratory work. Manual dexterity and proficiency in sterile techniques. Capacity to perform repetitive tasks and handle biohazardous materials, including patient-derived tissue and blood-borne pathogens. Flexibility to work various shifts, including weekends, nights, and holidays, as needed. Required to sit for prolonged periods, walk, stand, bend, and lift up to 50 pounds. Benefits: ~401(k) with Employer Match ~ Medical/Dental/Vision/ GAP insurance ~ Basic Life and AD&D ~ Short / Long Term Disability ~ Critical Illness and Accident Insurance ~ Employee Assistance Program ~ Flexible Spending & Health Savings Account ~ Paid Time Off ~10 Paid Holidays An offer of employment is contingent on the successful passing of a background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Vitrolife Group is a global provider of medical devices and genetic services. Based on science and advanced research capabilities, we develop services and products for personalized genetic information and medical device products. We support our customers by improving their clinical practice for the patient's outcome of fertility treatment. We are currently approximately 1 100 colleagues worldwide, with headquarters in Gothenburg, Sweden. Vitrolife Group's products and services are available in more than 110 countries through our own presence in 30 countries and a network of distributors. Vitrolife Group is a sustainable market leader and aims to be the preferred partner for IVF-clinics by providing superior products and services with the vision of fulfilling the dream of having a baby. The Vitrolife share is listed on Nasdaq Stockholm.