Trailer Utilization Coordinator
- Research historical data related to company-controlled assets using multiple systems of record
- Assist internal and external customers via inbound and outbound phone calls and emails
- Identify opportunities through research to reposition company assets that are deemed to be underperforming
- Dispatching and processing payments to reposition company assets
- Participate in Drug and Alcohol testing notifications as needed
- Satisfy internal and external customer requests for assets promptly
- Other duties as assigned
- High school diploma or general education degree (GED) required
- Three months of customer service experience required
- 6 months of office experience
- 6 months of transportation/logistics experience
- Call center experience
- Ability to work in a fast-paced environment
- Microsoft Office and Internet knowledge
- Strong oral and written communication skills
- Professional demeanor
- Good organizational skills
- Time management
- Self-motivated
- Critical thinking
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