Commercial Laundry Systems Field Installation & Commissioning Technician
A day in the life
You start your morning reviewing work orders in our dispatch system, load your truck with parts, and head to a customer site. By late morning you’re positioning commercial washers and dryers, anchoring them, and tying in water, drain, vent, gas, and single‑phase electrical connections. After start‑up, you run test cycles, fine‑tune operation, and walk the customer through proper use. Between jobs, you document findings, update inventory in your vehicle, and submit accurate expense reports. If a complex issue surfaces, you brief the Service Manager and suggest improvements so the next install is even smoother—all while upholding Alliance Laundry Systems quality standards, policies, and procedures.
What you’ll handle
- Install, start up, and verify operation of commercial laundry equipment on customer premises, including on‑site utility hookups.
- Diagnose issues, share findings and recommendations, and train clients on correct operation after installation and testing.
- Maintain accurate truck stock inventory and complete timely, proper expense reporting.
- Travel in a company vehicle to customer locations for on‑site work.
- Escalate high‑priority concerns to the Service Manager and contribute to best practices and process improvements.
- Support additional tasks needed to keep department operations running efficiently.
Qualifications
Education & experience
- High school diploma or equivalent required.
- 1+ year of experience repairing commercial, military, industrial, or manufacturing equipment preferred; an equivalent mix of education, training, and experience will be considered.
- Knowledge of single‑phase electrical power systems required.
- Experience supporting customers via telephone and email/ticketing dispatch systems preferred.
- Computer proficiency with MS Outlook, Word, and Excel preferred.
Skills & abilities
- Mechanical and electrical troubleshooting strength; able to read and interpret mechanical and electrical drawings.
- Organized and detail‑oriented; capable of prioritizing multiple assignments and meeting deadlines with minimal supervision.
- Clear written and verbal communication; professional, positive, and collaborative across all levels.
- Resilient self‑starter who is comfortable with change and takes initiative.
Travel
- Expect to be out of town 2–3 nights per week; hotel and per diem are provided.
Standard & physical requirements
- Frequent sitting, standing, walking, kneeling, squatting, stooping, bending, climbing, and fine motor work.
- Ability to lift, carry, push, and pull up to 50 lbs frequently; assistive devices are provided for heavier items.
- Regularly required to talk, hear, and use hands to handle objects or controls.
- Valid driver’s license required; a company vehicle may be provided.
- Clean Motor Vehicle Record (MVR) required.
Benefits
- Company vehicle while working/delivering equipment.
- Medical, vision, and dental coverage—eligible on day 1.
- 401(k) with 6% company match.
- 3 weeks (120 hours) vacation plus 11 paid holidays.
How we work—DRIVE
- Dedicated: Do what you say you’ll do and follow through.
- Respectful: Act with integrity and value diverse viewpoints.
- Innovative: Seek better ways and lead change.
- Versatile: Adapt quickly and stay agile.
- Engaged: Think like an owner and align with market needs.
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