Trade & Transportation Administrator
Customer Operations Manager In this role, you will be r esponsible for local import/export operations. You will also be responsible for ensuring smooth execution of operational trade and customs activities within a local unit, including relevant documentation and compliance with regulations. Each day, you will implement customer support strategy to increase operational excellence and customer satisfaction in the sales process. The work model for the role is: Onsite You will be mainly accountable for:
- Enter the orders in our system daily (SPINE) and also use AMSAP/TORQUE to generate the documentation and the invoices
- Monitors daily /export shipments and ensures smooth customs clearance via the appointed customs brokers.
- Acts as point of contact for customs brokers in case of clarification needs (e.g., regarding valuation or classification of products).
- Report compliance issues to your manager and or the trade and compliance office immediately
- Bachelor's degree preferred with 3+ years of Logistics experience with international customers or experience with international customer services
- Ability to work independently with a sense of urgency.
- Logistic customs and imports experience preferred
- Experience with SAP and Spine systems
- Candidates must already have a work authorization that would permit them to work for ABB in the US.
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D - 100% employee paid up to maximums
- Short Term Disability - up to 26 weeks - Company paid
- Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
- Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
- Parental Leave - up to 6 weeks
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
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