Field Operations Support Assistant Information

SGS Consulting
Florida

Job Responsibilities:

  • Coordinates the designs, ordering of memorials and any related products to memorials.
  • Prepares marker, monuments placement paperwork from outside vendors
  • Maintains organized and current all Marker orders
  • Ensures required documentation to support requested marker, monument are accurate with cemetery regulations
  • Ensures the processing of installation orders to grounds and maintenance
  • Prepares weekly/Monthly reports
  • Acts as backup to receptionist and Records Department
  • Greets family members
  • Receives incoming calls and directs them to appropriate counselor, SM, GM or OF
  • Always conveys a sense of concern and empathy with family member
  • Maintains a friendly attitude offering assistance and guidance to all families entering the location
  • Communicate family’s needs promptly and accurately to the appropriate family counselor
  • Receives payments to distribute accordingly to counselor also receives Cemetery & Funeral
  • Home contracts to file
  • Process cash receipt payments through HMIS system

Skills:

  • Working Knowledge of office equipment including computers, calculators, copiers
  • Scanners and MS office suite
  • Strong organizational skills and detail oriented
  • High level of compassion and integrity
  • Bilingual
  • Ability to work schedule including every other weekend Saturday and Sunday

Education/Experience:

  • High school diploma
  • 1-2 years of office experience in an office clerical or customer service, receptionist
  • Or administrative support experience
  • Proficient in operating telephones, copier
Posted 2025-11-14

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