Project Leader for OpenText eDOCS

Client: Fl Government Agency

Position: Project leader for OpenText eDOCS

Pay: $55/Hr

Term: ASAP - June 2026 with renewal

Location: 100% on site Tallahassee, FL 32301

Work Authorization: USC or GC ONLY

Scope:

Application Services is seeking an experienced, highly specialized technical and functional expert for a leadership role on our Electronic Document Management System (EDMS) team. The desired candidate will have a minimum of 5+ years of OpenText eDOCS EDMS experience in a team lead, principal lead technician, or managerial role with highly developed technical, troubleshooting, planning, and implementation skills gained through a thorough knowledge strengthened over time from resolving issues or increasing difficulty.

Education: Bachelor's Degree in Computer Science, Business Administration, Communication or related field. Experience in a related EDMS/ECM field could be used in place of a bachelor’s degree

Experience:

• Advanced knowledge of OpenText eDOCS Ver 5 or higher EDMS with experience preferably in Leadership, Team Lead, or Principal Lead Technician or Escalations role. Able to confidently guide and advise EDMS team members, management as needed.
• Five (5) years of advanced EDMS experience including analysis, administration, maintenance, implementation, and support of EDMS/ECM applications and databases in an intranet and internet environment.
• Nice to have 3 to 5 years of systems analysis/programming experience, working with large-scale implementations, system upgrades, and library consolidations.
• High proficiency in analyzing, planning, creating, and implementing document control-related IT tools, databases, and administrative procedures.
• Familiarity and understanding of project management principles, methods, standards, and related artifacts as defined by the Project Management Institute's (PMI) PMBOK standards is a plus.
• Ability to read, write, and/or understand several coding languages, including .NET

Responsibilities:

• Advanced experience in supporting OpenText ECM eDOCS Version 5.X or higher in a distributed environment.
• Perform Library Maintenance and OpenText database table administration tasks using various OpenText Administration tools.
• This support will include end-user support, server management, and operational maintenance of EDMS server environments both on-premises and in the Azure cloud.
• Maintain and monitor EDMS server environments, including physical and virtual servers in the on-premises data center, ensuring system stability, availability, and performance.
• Perform regular server patching, updates, and configuration management to maintain security and compliance standards on all EDMS servers.
• Manage and coordinate backup and recovery processes for EDMS data and related databases to safeguard against data loss.
• Troubleshoot and resolve server-level and application-level issues affecting EDMS availability and functionality.
• Collaborate with IT infrastructure and cloud teams to plan and execute migration of EDMS servers and services to the Azure cloud, ensuring seamless transition and minimal downtime.
• Post-migration, provide ongoing operational support, including monitoring Azure cloud-hosted EDMS instances, applying cloud-specific best practices for performance, security, and disaster recovery.
• Develop and maintain technical documentation related to server environments, maintenance procedures, and cloud configurations.
• Develop training materials for a diverse knowledge base and perform remote and/or onsite training for users throughout the Department.
• Facilitate the resolution of complex technical issues, planning, implementation, and all areas of EDMS by analyzing.
• Serve as liaison and/or principal EDMS Representative when working with business offices and communicating with corporate customers via telephone, written correspondence, or electronic service regarding finding resolutions to technical problems presented.
• Provide well-formed suggestions, solutions, and/or alternatives for third-party applications that interact with EDMS.