Sales Support Representative

Job Description

Job Description

Description:

At Audio Enhancement, we help empower learning in the classroom every day. We believe in what we do, and how we do it. We take care of each other, exceed our customers’ expectations, and build success through partnership, friendship, and trust—with our team members, partners, and customers. Team members who work hard, pursue excellence, and have a positive attitude can expect to grow with us as we grow. At Audio Enhancement, we’re looking for “lifers”—members of our Audio Enhancement family who believe in our mission, share our passion, and want to spend their careers making a difference in education.

We are currently seeking a full-time Sales Support Representative for our Apopka, Florida location.

This role encompasses the responsibilities of both internal and external customer service representation, offering administrative support to Regional Sales Directors and serving our external customers. The Sales Support Representative must excel in managing multiple projects and tasks simultaneously.

Duties Include :

• Assist Regional Sales Directors with increasing sales by assisting with forecasting, administrative work, and organization of projects and customers.
• Create quotes, process orders, and shepherd orders through fulfillment.
• Build relationships with external customers by providing excellent customer service via phone and emails.
• Manage Reseller accounts.

• Strong computer skills, including Microsoft Suite and Customer Relationship Software (SAP experience preferred).
• 2-3 years of experience in customer service or sales support.
• Organized and detail oriented.
• Strong problem-solving skills.
• Ability to build and maintain lasting relationships with customers.
• Exceptional communication and presentation skills (verbal and written).
• Excellent listening skills.
• Ability to work independently and as part of a team.
• Must be authorized to work in the United States.

Compensation and Benefits :

Hourly wage is negotiable based on skill level and experience. Competitive benefit package includes medical, dental, and vision insurance, Employer-funded Health Savings Account (HSA), Paid Time Off (PTO), paid holidays, Employer-funded Short Term Disability Insurance, Employer-funded Life Insurance, and matching 401k.

To learn more about Audio Enhancement, visit

For quick inquiries, contact [email protected]