Guest Services Director

Indian Rocks Church
Largo, FL
Description

The Guest Services Director is responsible for creating a welcoming, engaging, and spiritually supportive environment for guests and members attending Indian Rocks Church. This role oversees all aspects of the guest experience, ensuring every person feels connected. Responsibilities include leading a large team of volunteers, implementing systems for hospitality, and fostering a culture of welcome that reflects the Mission and Vision of Indian Rocks Church.

  • Must give testimony and evidence of a personal relationship with Jesus Christ and sense the call of God to a serving ministry.
  • Develop, direct and communicate the vision, mission, and ministry of the church through the Guest Services, in cooperation with the multiple ministries, committees, and membership of the church.
  • Recruit, develop and direct volunteers and Guest Services leads for all Indian Rocks campuses, making sure that each person finds a place to belong, grow, and serve.
  • Coordinate and direct guest services for all global events at Indian Rocks (ex. Sunday mornings, Wednesday nights, Leadership Rallies, Beach Baptisms, Jamboree, Christmas Musical, etc.)
  • Create and lead a comprehensive guest services strategy that embodies our Mission and Vision.
  • Ensure a consistent, high-quality experience across all services, and events.
  • Lead initiatives to track and improve guest engagement, assimilation, and retention.
  • Collaborate with ministry departments (Kids, Worship, Communications, etc.) to ensure seamless operations.
  • Work in cooperation with all levels of management, support staff, personnel, church leaders, volunteers, members and guests to fulfil the mission of Indian Rocks.
  • Administer the work of the ministry programs by encouraging positive teamwork and mutual support of the Mission Statement of Indian Rocks. Provide leadership and nurture team members and other staff personnel within the departments and outreach ministries of the church.

Requirements

  • Education: Must have completed or be actively pursuing a College and/or seminary degree desired for ministry work.
  • Experience: Must have a verifiable experience working in guest services/hospitality.
  • Proven leadership ability to motivate, lead, and impact members and prospects to work with a multi ministry church staff to meet the mission of Indian Rocks and to oversee and direct the paid and volunteer staff providing leadership and accountability consistent with church policies and procedures.
  • Must know how to manage large groups and have ministry experience needed to interact with an organizational staff including Pastors, Directors, Managers, Supervisors, operating support personnel, church members and volunteers, and the community at large.
  • Must be proficient in and able to:
  • Prioritize, develop, and communicate realistic action plans.
  • Delegate work assignments, oversee timelines and progress.
  • Provide performance feedback.
  • Ability to communicate effectively through written and verbal direction.
  • Cultivate an ongoing cooperative relationship between church, school, membership and community

Demonstrate a Consistent Christian Lifestyle As Referenced By The

  • Mission Statement of Indian Rocks
  • Statement of Faith of Indian Rocks
  • Leadership Guidelines of Indian Rocks

Must be an active member of Indian Rocks as defined below:

  • Regular attendance in worship services
  • Regular attendance/involvement in an Indian Rocks Connection Group or Small Group
  • Committed to systematic stewardship and faithful in tithing.

This Ministry Job description is not limited in scope or definition and may be adjusted based on developments or growth of the church organization or structure, administrative directives and/or policies, or policy changes.
Posted 2026-01-09

Recommended Jobs

Key Holder - Sawgrass

Montblanc
Sunrise, FL

At Montblanc North America, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, …

View Details
Posted 2025-11-12

Project Manager

DoorLoop
Miami Beach, FL

About DoorLoop DoorLoop is property management software built for speed and the smart choice for people who take growth seriously. With offices in Miami, New York City, and Tel Aviv, we’re a global …

View Details
Posted 2025-12-21

Senior Property Accountant

Aurum Property Partners
West Palm Beach, FL

Hybrid/Remote - West Palm Beach, Florida, United States Job Description: A well-established commercial real estate company in West Palm Beach is looking for a Senior Property Accountant to join …

View Details
Posted 2025-11-25

Senior Project Manager - Google Workspace

Insight Enterprises, Inc.
Florida

Requisition Number: 103395  Senior Project Manager Location: This is a remote work opportunity Insight at a Glance ~14,000+ engaged teammate s globally ~#20 on Fortune’s World's Bes…

View Details
Posted 2026-01-12

Senior Data Engineer

Kandji
Miami, FL

About Kandji Kandji is the Apple device management and security platform that empowers secure and productive global work. With Kandji, Apple devices transform themselves into enterprise-ready endp…

View Details
Posted 2025-11-25

Traveler - Remote Work

Love Your Life Marketing Inc.
Fort Lauderdale, FL

Do you crave a lifestyle of freedom, flexibility, and adventure—without sacrificing purpose or income? We’re looking for ambitious, self-motivated individuals who want to take their work on the r…

View Details
Posted 2025-11-09

Business Operations Lead (Remote)

jobgether
Florida

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Business Operations Manager - REMOTE. In this role, you will be at the center of aligning sales str…

View Details
Posted 2026-01-10

Stylist/Barber

Strategic Hair Investments, Inc.
Champions Gate, FL

We have an opening for a Full or Part-time Hair Stylist. Want to be a part of a team that supports and encourages you? We are inviting you! Stylists are the root of our business and deserve to b…

View Details
Posted 2025-11-02