National Account Manager

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Job Title: National Account Manager

Location: Miami, FL

Job Summary

The National Account Manager is responsible for ensuring that Galderma achieves its targeted revenue, profit, and ROI goals for Direct Accounts and customers managed by sales agency partner(s). This position is responsible for the leadership of all facets of their territory and owns the customer relationship, while building mutually dependent business relationships as the front-line face of Galderma.

The NAM represents all brands under the Galderma portfolio and works collaboratively with the brand marketers to drive efficient and profitable sales with this customer. This role reports into a Director - National Accounts.

Key Responsibilities

• Deliver growth objectives as set by the Company with attention given to budgets, profitability, promotional spend rates, and profit goals.
• Act as both internal and external Galderma leader for assigned customer(s) during annual budgeting, MBP process, or external JBP sessions
• Provide leadership into the Commercial Action Plan surrounding the 4P’s (price, promotion, placement, product) in the Territory and with 3P brokerage partners
• Provide leadership, coaching, and mentoring to 3rd party sales agents representing Galderma and its brands
• Collaborate in the development of appropriate sales plans by customer that will deliver necessary annual targets in support of US, and Global objectives, and communicated via quarterly business reviews.
• Effectively manage P&L including customer trade spend rates, sales agency revenue forecasting, and personal T&E
• Executes external training sessions for all agency partners and associated customers related to new business platforms, new product introductions, or other areas as deemed necessary
• Prepare presentations and attend account calls to present compelling fact-based strategic selling story by utilizing syndicated data, general market trends, account databases, and local market knowledge in conjunction with corporate developed templates
• Utilize Industry knowledge, network, and contacts to determine appropriate decision makers within targeted retailers as well as those in prospective accounts that will expand the presence of Galderma brands
• Builds cross-functional relationships both internally and externally to capitalize on business opportunities
• Partners with 3P Brokers in delivering profitable sales for the customer and Galderma.
• Promotions: Develop/manage promotional plans, coordinating with finance, trade marketing to align with brand strategies and advertising plans as appropriate.
• Inventory & Forecasting: Partner with demand planning on forecasting sales focusing on both financial production planning forecasts
• Responsible for understanding and communicating the customer level budget and spending.
• Oversees deductions and/or invoices received from customers for accounting purposes.
• Demonstrates industry, channel, and competitor knowledge and connect with customers to deliver fact-based information about our products and the category
• Actively pursues and secures new business opportunities
• Work with e Director to identify process improvements and new initiatives and assist in implementation

Skills & Qualifications

• Bachelor’s degree from a four-year college/university required
• 5- 8 Years of CPG selling experience with proven track record of exceeding sales targets.
• Three (3) or more years of mid-level sales managerial experience preferred
• Must be a self-starter, team-oriented individual with a strong work ethic
• Adept at creative thinking and problem solving
• Entrepreneurial mindset that drives speed of situational assessment and decision making
• Experience in developing and implementing business plans that exceed expected goals
• Capable of dissecting challenging business situations, developing business proposals, and presenting to senior management
• Ability to analyze data and monitor retail patterns to identify opportunities and risks
• Experienced in P&L management and understanding of key line items
• Demonstrated ability to impact key decision makers
• Exceptional presentation, written and verbal communication skills
• Strong interpersonal skills including ability to communicate effectively with people of diverse backgrounds and skill sets
• Demonstrated negotiation skills

What we offer in return

You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement and cross-training.

Next Steps

• If your profile is a match, we will invite you for a first virtual conversation with the recruiter.
• The next step is a virtual conversation with the hiring manager
• The final step is a panel conversation with the extended team

Our people make a difference

At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.

Employer's Rights:

This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.