Nonprofit President/CEO

Nonprofit President/CEO

Industry: Essential community services / Nonprofit
Location: Broward County, Florida (hybrid with ability to work outside the office; community engagement throughout the region)
Schedule: Full-time, minimum 40-hour workweek with flexibility for evenings, weekends, and on-call responsibilities
Compensation: Competitive salary commensurate with experience + generous benefits package (see below)

Summary of Mandatory Qualifications:

• Minimum five (5) years of Management experience, including at least three (3) years of Supervisory experience within a community-based or nonprofit organization
• Master's degree preferred
• Demonstrated success in fundraising, grant writing, public relations, and managing foundation and government grants/contracts
• Experience working collaboratively with a large Board of Directors and community stakeholders
• Strong financial management experience, including developing and overseeing agency budgets

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About Us

211 Broward is a free, anonymous, 24-hour helpline offering listening support, information, referral, and crisis services. We provide every caller with a place to turn when they need answers to life's challenges - big or small - by connecting them with nearly 2,600 programs and services available in their area. We are a mission-driven nonprofit organization committed to strengthening our community through access, advocacy, and connection to essential services.

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About This Position

We are seeking a visionary, strategic, and community-focused Nonprofit President/CEO to lead 211 Broward. This executive leader will be responsible for the overall day-to-day management of the organization in alignment with policies established by the Board of Directors.

The Nonprofit President/CEO will bring inspirational leadership, operational excellence, and fiscal stewardship to the agency while strengthening partnerships throughout Broward County and South Florida. This role requires a dynamic professional who can oversee helpline operations and program services, expand fundraising efforts, enhance public visibility, and ensure long-term organizational sustainability.

The Nonprofit President/CEO reports directly to the Board of Directors through its Chair and serves as the primary ambassador of the organization within the community.

We think the ideal candidate is someone who:

• Is a mission-driven leader with the highest standards of integrity and professionalism
• Brings energy, vision, and strategic thinking to guide organizational growth
• Builds collaborative partnerships across Broward County and South Florida
• Communicates clearly, confidently, and persuasively with diverse audiences
• Has strong financial acumen and nonprofit management experience
• Demonstrates sound judgment, discretion, and confidentiality
• Thrives in both strategic leadership and hands-on operational oversight
• Encourages open dialogue, consensus-building, and full Board engagement
• Understands and values the diversity of the Broward County community

If you are inspired to lead a respected nonprofit organization and strengthen services that directly impact lives, we encourage you to apply.

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Key Responsibilities

Leadership

• Provide professional guidance and strategic recommendations to the Board of Directors regarding objectives, policies, and long-term planning
• Ensure the Board receives complete, accurate, and timely reports, including financial, audit, legal, and consultant updates
• Develop and strengthen collaborations and partnerships throughout Broward County and the South Florida region
• Plan and coordinate Board meetings, ensuring effective materials, accurate minutes, and productive discussions
• Encourage full participation and consensus-building among Board members
• Maintain professional rapport and regular communication with individual Board members
• Keep the Board informed of challenges, progress, and emerging community issues

Fundraising and Public Relations

• Develop and implement comprehensive fundraising strategies in consultation with the Board
• Lead and execute a comprehensive public relations program
• Cultivate and maintain relationships with current and prospective donors and community partners
• Oversee publications, press releases, reports, and external communications
• Represent the organization at community meetings, civic events, and public forums
• Oversee signature events planned by staff and committees
• Actively seek speaking engagements and opportunities to advance the organization’s mission
• Lead the organization’s government relations and public policy efforts, including advocacy, legislative engagement, and monitoring of relevant local, state, and federal issues

Organizational Management

• Implement policies and directives adopted by the Board of Directors
• Oversee hiring, training, supervision, evaluation, recognition, and compensation of staff
• Direct volunteer utilization and engagement
• Ensure appropriate use of professional advisors including auditors, legal counsel, and consultants
• Conduct regular staff meetings to establish work plans, set goals, and review progress
• Maintain complete and accurate organizational records and safeguard data integrity
• Ensure compliance with contractual and funder requirements
• Oversee agency property, asset management, maintenance, and security
• Develop and manage the administrative and program budgets
• Successfully complete the 211 Broward Helpline training program

Grants and Community Initiatives

• Maintain awareness of Broward County community needs related to the agency’s mission
• Communicate grant-making processes and procedures to the public and stakeholders
• Administer grant-making functions under the direction of the Board
• Proactively pursue partnerships with private and corporate foundations
• Seek and manage grants, contracts, charitable gifts, and bequests to support operational and emerging community needs

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Requirements

• Five (5) years of management experience and three (3) years of supervisory experience required
• Master's degree preferred
• Demonstrated experience developing and implementing fundraising and public relations programs
• Experience working with a large Board of Directors
• Strong grant-writing and grant management experience
• Experience managing foundation and government grants and contracts
• Experience developing and managing agency budgets
• Knowledge of nonprofit accounting and financial practices
• Knowledge of human resource laws and practices
• Knowledge of strategic and program planning and evaluation processes
• Knowledge of available community resources in Broward County
• Demonstrated computer proficiency
• Ability to maintain confidentiality of agency and client information
• Ability to complete accurate reports in accordance with agency and funder guidelines
• Strong organizational skills and ability to maximize time and coordinate resources
• Professional demeanor and presentation at all times
• Ability to transport oneself for agency business
• Successful completion of background investigation and substance abuse testing

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Benefits

We are pleased to offer the following:

• Competitive annual salary (commensurate with experience) to be discussed early on with qualified applicants
• Hybrid work environment with flexibility to work some hours outside the office
• 100% paid individual benefits package including medical, vision, and dental insurance
• Group plans for family members available for purchase
• 403(b) retirement plan with potential for variable annual employer contribution

Generous Leave policy to include:

• Paid Time Off (PTO) available to use after three (3) full-time working months
• Accrues at 8.00 hours per pay period (up to 16 days per year)
• Sick Leave available starting with the first pay period
• Accrues at 1.85 hours per pay period (up to 6 days per year)
• Nine (9) paid holidays annually

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Our Commitment to Inclusion

We are committed to building a workplace that reflects the communities we serve. We value a broad range of perspectives, experiences, and skills, and believe they strengthen our organization and our impact. We encourage all qualified candidates to consider how their background aligns with this opportunity.

Build a challenging and rewarding career with us. We look forward to your application.