General Manager - Three Oaks Hospitality

Job Description

Job Description

Three Oaks Hospitality is a collection of community-driven gathering spaces across Tampa Bay each with its own soul, story, and sense of place. From the intimate glow of a speakeasy to the energy of a neighborhood bar, every concept is built on one belief: that great hospitality creates lasting connection. We're looking for a General Managers who live that belief. Learn more about us at Three Oaks Hospitality.

The Opportunity

Three Oaks Hospitality is now hiring experienced General Managers for our full-service bars and restaurants. This is a leadership role with real scope. You'll own the full operation of one of our concepts — the team, the culture, the guest experience, and the bottom line. You'll have the autonomy to lead with the support of a passionate hospitality group behind you.

What You’ll Do

People & Culture

• Recruit, onboard, and develop FOH and BOH teams across all service levels
• Lead performance reviews, disciplinary actions, and career growth conversations
• Build and manage weekly schedules balancing labor cost and coverage
• Run pre-shift meetings to align staff on specials, goals, and service standards

Guest Experience

• Set and uphold service standards across dining room, bar, and private events
• Be a visible, engaged presence on the floor during peak service
• Handle escalated guest issues with professionalism and de-escalation skill
• Build relationships with regulars and VIP guests to drive loyalty

Food, Beverage & Kitchen Operations

• Partner with the Executive Chef on menu rollouts, costing, and quality control
• Monitor ticket times, expediting flow, and FOH/BOH communication during service
• Oversee food safety protocols, allergy procedures, and health code compliance
• Conduct line checks before each service to ensure prep and presentation standards
• Collaborate on daily specials and limited-time offerings that drive revenue
• Oversee cocktail program execution, bar setup, and speed-of-service standards
• Manage liquor, beer, and wine inventory; conduct weekly pours and variance audits
• Partner with bar leadership on seasonal menu development and staff education
• Ensure full compliance with state and local alcoholic beverage regulations
• Monitor pour costs and implement controls to reduce shrinkage and waste

Finance & Operations

• Own the P&L — track revenue, manage costs, and hit monthly targets
• Manage vendor relationships, purchase orders, and invoice approvals
• Analyze sales mix, covers, and check averages to identify growth opportunities
• Implement upsell and suggestive selling strategies across FOH teams

Events & Private Dining

• Oversee execution of private events, buyouts, and large-party reservations
• Coordinate with events team on BEOs, staffing plans, and room setup
• Develop relationships with local corporate accounts and event planners
• Ensure seamless communication between kitchen, bar, and service staff during events
• Identify opportunities to grow event revenue and private dining bookings

What You Bring

• 5+ years as a General Manager or Managing Partner in high-volume, full-service hospitality
• Proven ability to lead, develop, and retain a high-performing team
• Financial fluency — budgeting, cost control, revenue analysis
• Deep knowledge of both FOH service and bar operations
• Valid Food Manager Certification; TIPS or RBS certification a plus
• Comfort with POS systems, reservation platforms, and Microsoft Office
• Experience managing private events and large-format dining
• Availability for evenings, weekends, and holidays

What We Offer

• Medical, dental & vision
• 401(k) with match
• Generous PTO
• Flexible schedule
• Employee discount
• Referral program
• Free parking