AQUATICS MANAGER

The Aquatics Manager is responsible for overseeing the safe and efficient operation of all aquatic facilities and programs within the City. This includes supervising staff, ensuring participant safety, maintaining facility standards, and enforcing park rules and regulations. Employees in this classification will be required to work various shifts, to include nights, holidays and weekends. The position reports to the Parks & Recreation Director or designee.

This position is classified as a non-exempt, full-time position with a 40-hour work-week.

Essential Functions:

• Oversees the daily operations of the aquatic facility, ensuring safety, compliance, and customer satisfaction.
• Supervises, train, and evaluate staff performance, including lifeguards, maintenance personnel, and administrative staff.
• Implements and enforce safety protocols, ensuring compliance with all local, state, and federal regulations.
• Coordinates maintenance activities to maintain the cleanliness and functionality of all facility areas.
• Collaborates with recreation staff to develop and implement diverse aquatic programs and events.
• Provides exceptional customer service, addressing inquiries and resolving issues promptly.
• Develops and manages the facility budget, including revenue projections and cost control.
• Develops and implements marketing strategies to promote facility amenities, programs, and events.
• Identifies and mitigate potential risks and hazards within the facility.
• Handles administrative tasks such as scheduling, reporting, and compliance documentation.
• Develops and implements emergency response plans and procedures.
• Fosters relationships with local organizations and community members.
• Stays updated on industry trends and best practices.

Additional Duties:

• Performs related duties as assigned.

MINIMUM EDUCATION AND QUALIFICATIONS

• An Associate’s Degree OR 60 earned credits.
• Minimum of one (1) year of supervisory experience
• Must possess a valid driver license with an acceptable driving record.
• Must possess the American Red Cross Lifeguard with CPR/AED for Professional Rescuers

AND

Must possess one of the following certifications:

• Water Safety Instructor Certification OR
• Lifeguard Instructor issued by the American Red Cross OR
• USA Swimming Shield Certified Coach- ADM Age Group/ ADM Senior/Head Coach/Legacy.

AND

• Must possess one of the following certifications:
  • Aquatic Facility Operator (AFO) or Certified Pool OR
  • Certified Pool Operator certification (CPO)

MINIMUM QUALIFICATIONS AND STANDARDS REQUIRED

Knowledge, Skills and Abilities:

• Must be fluent in the English language. Ability to communicate in Spanish is a plus.
• Must be a non-smoker.
• Must possess knowledge of pool maintenance, equipment operation and safety protocols.
• Must possess knowledge in marketing and promotion of aquatic facilities and programs.
• Must be computer literate with knowledge of Microsoft Office applications.
• Ability and proficiency in CPR, AED, and first aid, as well as emergency response procedures.
• Ability to perform physical tasks, including rescues and emergency response.
• Ability to observe swimmers, maintain facility standards, and ensure compliance with regulations.
• Ability to work in a fast-paced environment and handle unexpected situations.
• Ability to provide excellent customer service and address patron concerns.
• Ability to oversee the work of a team engaged in providing specific services, completing specific projects, or assisting other units.
• Ability to effectively communicate and interact with staff, patrons and members of the public.
• Ability to identify and resolve issues related to facility operations, safety, and customer service.
• Ability to use small office equipment, including copy machines or multi-line telephone systems.
• Knowledge and understanding of water chemistry, pool systems, and safety regulations.
• Knowledge of budgeting, financial management, and risk management.
• Ability to work in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities, and needs.
• Ability to use computer for data entry and word processing.
• Ability to demonstrate effective decision-making and problem-solving skills.
• Ability to maintain an effective working relationship with superiors, peers, and outside vendors.
• Ability to consistently perform detailed work.
• Ability to make rational decisions through sound logic and deductive processes.
• Ability to work under tight deadlines and adjust to last minute programming changes.
• Ability to express oneself clearly, orally and in writing, and strong interpersonal skills.
• Ability to make recommendations that impact the budget.
• The minimum requirements may be waived by the City Manager.

Physical Requirements :

• Ability to pass the American Red Cross Lifeguard swim prerequisite at all times during employment.
• Ability to finger, grasp, handle, kneel, lift, pull, push, reach, receive information through oral communication; make rational decisions; express ideas through speaking accurately/loudly/quickly; make repetitive motions with the hands; stand for sustained periods of time; stoop by bending the body downwards; shout in order to be heard above ambient noise level; use visual acuity to perform activities such as viewing a computer terminal, determining the accuracy of work, operate heavy equipment, perform inspections; and walk from one work site to another.
• Ability to perceive sound at normal speaking levels; express ideas through speaking accurately/loudly/quickly; use visual acuity to perform activities such as viewing a computer terminal or determining the accuracy of work; and walk from one work site to another.
• Ability to hear, make rational decisions and perform activities such as transcribing, viewing a computer terminal and/or extensive reading.
• Ability to exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
• Maintaining body equilibrium to prevent falling while walking, standing or crouching on narrow, slippery, or erratically moving surfaces. The amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.
• Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized.
• Bending the body downward and forward by bending leg and spine.
• Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.
• Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
• Applying pressure to an object with the fingers and palm.
• Picking, holding, or otherwise working, primarily with the whole hand.