New Car Sales Manager

The New Car Sales Manager will be responsible for leading a team of sales representatives to achieve sales goals and provide excellent customer service. You will oversee the sales process from start to finish and ensure that customers have a positive experience when purchasing a new car. This role requires strong leadership, deep knowledge of Ford products, and the ability to execute innovative, data-driven strategies in a fast-paced environment. Compensation & Benefits:

• Pay: Commission plus weekly salary
• Growth opportunities within
• Full medical, dental, vision, and life insurance
• Vacation and Holiday Pay
• 401(k) retirement plan with company match
• Employee discounts on vehicles
• Employee appreciation lunches
• Access to a demo vehicle for personal use
• Employee Recognition Awards
• Hours: Monday - Friday, 8:00am – 7:00pm, rotating evenings and Saturdays. Hours and schedule may vary.

Responsibilities:

• Lead the new car sales team by setting goals, providing coaching, and fostering a high-performance environment
• Manage the sales process from start to finish
• Train and mentor sales staff on product knowledge, customer service, and effective selling techniques
• Analyze market trends and competitor offerings to keep pricing, promotions, and inventory competitive
• Introduce innovative ideas to improve efficiency, enhance the customer experience, and increase overall sales
• Conduct regular sales meetings to share updates, review results, and reinforce best practices
• Utilize CRM tools to track leads, follow-ups, and customer satisfaction
• Ensure compliance with dealership policies, industry regulations, and legal requirements
• Provide exceptional customer service
• Collaborate with other departments to ensure a seamless sales process
• Assist the Used Cars Department in completing trade appraisals
• Handle escalated customer concerns with speed and professionalism

Requirements:

• Must submit to a background check and drug test
• Valid Florida driver’s license with a clean driving record
• Must be at least 18 years of age
• Prior sales leadership
• knowledge of dealership operations
• Proficiency in CRM tools and dealership management systems
• Ability to analyze sales data and market trends to drive performance
• Customer-focused mindset
• Excellent leadership and communication skills
• Proven track record of achieving sales targets
• Strong customer service orientation

Bartow Ford is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.