Senior Operations Manager

Job Summary

We are seeking a Senior Operations Manager for a direct hire opportunity in South Florida supporting a fast-paced commercial real estate advisory and brokerage environment. This high-visibility leadership role will oversee operational performance, service delivery, financial workflows, and multi-office coordination across Miami, Ft. Lauderdale, Boca Raton, and Palm Beach Gardens.

This is an excellent opportunity for an experienced operations leader who enjoys building strong teams, improving processes, supporting executive leadership, and creating consistency across multiple locations. The environment is collaborative, professional, and growth-oriented, with supportive leadership, strong business momentum, and the opportunity to make a meaningful impact across a multi-office organization.

The ideal candidate brings strong people leadership, financial acumen, operational discipline, and the ability to lead through influence in a fast-moving professional services setting.

Key Responsibilities

- Oversee day-to-day operations across four South Florida offices, ensuring consistent service delivery, workplace standards, and operational execution.
- Lead, mentor, and develop multi-site administrative and operations teams, including 25 or more direct reports.
- Partner with market and regional leadership to drive operational strategy, process improvement, workflow consistency, and productivity goals.
- Manage budgeting, forecasting, expense tracking, AR/AP workflows, vendor relationships, purchasing controls, and operational reporting.
- Oversee facilities, office services, vendors, technology support coordination, business continuity planning, and workplace readiness.
- Drive CRM data accuracy, reporting compliance, system adoption, and use of tools such as Salesforce, Power BI, and Excel to improve operational insights.

Compensation and Benefits

- Base salary: $110,000 to $120,000 per year.
- Annual performance bonus: 20%.
- Unlimited PTO.
- Excellent health benefits package.
- Full-time, on-site role with a minimum of 4 days per week in office.
- Miami Brickell home base with frequent travel between South Florida offices.
- Direct hire opportunity.

Equal Opportunity Employer / Disabled / Protected Veterans

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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

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We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

Required Qualifications and Skills

- Lead multi-office operational performance across Miami, Ft. Lauderdale, Boca Raton, and Palm Beach Gardens.
- Manage and develop large administrative and operations teams across multiple locations.
- Oversee financial operations, vendor management, facilities, CRM data integrity, and executive-level operational support.
- Implement process improvements, reporting standards, and scalable workflows that support business growth.

- 7 or more years of progressive operational leadership experience in multi-site environments.
- 4 or more years of experience managing large teams, including 25 or more direct reports.
- Bachelor’s degree in Business, Finance, Real Estate, or a related field preferred.
- Strong background in commercial real estate, brokerage, law firm, CPA firm, or professional services operations.
- Strong financial acumen, including budgeting, forecasting, expense management, and P&L analysis.
- Experience with CRM systems, with Salesforce preferred.
- Advanced Excel skills and ability to use reporting tools such as Power BI or similar platforms.
- Proven ability to manage complex operations across multiple office locations.
- Excellent communication, leadership, problem-solving, and stakeholder management skills.
- Ability to travel regularly between Miami, Ft. Lauderdale, Boca Raton, and Palm Beach Gardens offices.

Preferred Qualifications

- Commercial real estate or brokerage operations experience.
- Experience supporting executive leadership in a high-growth, multi-office professional services environment.
- Salesforce and Power BI experience.
- Background managing transaction support, commission-related processes, or related financial workflows.
- Experience leading operational change management, employee engagement initiatives, and team culture development.