CP4D User Support Engineer
Job Description:
The User Management Support Specialist will play a critical role in supporting the onboarding of companies Enterprise Data Ecosystem (EDE) within Cloud Pak for Data (CP4D). The successful candidate will be responsible for ensuring seamless user management and access control for users, providing technical support and guidance to users, and collaborating with cross-functional teams to ensure successful onboarding and adoption of CP4D.
Experience in user management, access control, and technical support, preferably in a cloud-based environment.
Strong understanding of data security and governance principles, including access control, authentication, and authorization.
Excellent communication and collaboration skills, with the ability to work with technical and non-technical stakeholders.
Strong problem-solving and troubleshooting skills, with the ability to resolve complex technical issues.
Knowledge of Cloud Pak for Data (CP4D) and its user management capabilities.
Knowledge of data management and analytics tools, such as data warehousing, business intelligence, and data science.
Experience with Service Central and/or Service Central citizen developer Must have minimum 2 years experience as a user management support specialist or similar role
2 years experience in user management, access control, technical support, and data management. Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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