After Sales Business and Technical Control Center Intern

Position Objective:

This internship supports After Sales Business Manager and technical control center (TCC).

The hourly range for this role is $18/hr-$20/hr.

Internship Start: June 2026
Duration: 6 months (with possibility to extend)

Location: Miami, Florida (5 days in-office per week)

Primary Responsibilities:

• Compile information from the markets and create different reports to support the business steering (Service Cockpit & Market Cockpit, BO reports on PLX, Parts, Classic and Tequipment, Quarterly importers ranking and permanent update of 9P & 4P files)
• AS Conference: Support the business team in the process of the annual conference including general organization and logistics, give aways, presentations and on-site support.
• Support quarterly compilation of the internal newsletter -Spotlight-
• Support all Porsche lifestyle BTB orders both from the markets and internally and post weekly the availability report on PPN
• Support monthly internal competition PACE including all processes require to compile monthly points from all markets.
• Support with general AS business tasks such as maintaining different spaces in PPN , creation of Credit/Debit notes for AS business, Track of PR turnovers using PCNA information
• Publishing campaigns in PPN and updating postings based on latest PAG information.
• Explore new ways to pull the data to create and implement user friendly PRMS & Warranty reports.
• Support the organization of virtual TCC conferences.
• Update and maintain battery repair tools and parts lists including monthly supersessions revision.
• Maintain battery repair list on Teams permanently following up with repairs performed locally w/o PLA Flying Dr.

Education:

• Recent graduate or Juniors/Seniors currently attaining Bachelor’s Degree in Business with focus on Business Management, Marketing, Engineering
• Strong English communication skills (written and verbal) are required
• Spanish language proficiency is preferred

Experience (Job and Industry):

• Previous Internships in Corporate environments preferred
• Experience or knowledge in luxury automotive would be ideal

Skills:

• Strong written and oral communication skills
• Proficient skills in
  • Microsoft Office (especially PowerPoint and Excel)
  • Adobe InDesign
  • DeltaMaster
  • Power BI
• Ability to solve problems analytically and work in a timely manner
• Proactivity and ability to work independently
• Ability to manage and oversee several activities at once
• Proficient working in a multi-cultural environment
• Desire to think creatively and provide ideas

Physical requirements:

• While performing the duties of this job the employee is required to talk, hear, walk, sit, stand, climb stairs on occasion with prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Must be able to effectively work and complete tasks in an open office/noisy environment.