General Manager, Publix Field at Joker Marchant Stadium

The opportunity

Delaware North Sportservice is hiring a General Manager to lead our team at Publix Field at Jersey Marchant Stadium in Lakeland, Florida. Our ideal General Manager shares our passion for delivering exceptional guest service. You take pride in your work and understand the significant impact you can have on a single moment or occasion. As an inspiring leader, you recognize the importance of training and developing your team. Successful and effective management of people, processes, budgets, and expenses is second nature to you.

Pay

Minimum – Anticipated Maximum Base Salary: $68,300 - $92,200 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Maintain positive client relations and develop and manage all vendor relationships
• Hire, train, and develop management team and ensure team members provide great experiences for guests
• Make operational and staffing recommendations and establish prices for products and services within approved budget.
• Establish and maintain safety and sanitation procedures, ensure compliance with all regulations regarding sale of alcohol, OSHA, payroll, and employment guidelines
• Verify, prepare, and submit reports and monthly projections needed for cash, inventory, and payroll

More about you

• Minimum of 3-5 years of management experience in the contract foodservice industry, encompassing concessions and retail in a sports venue
• Extensive sustainability experience
• Bachelor's degree in business management or similar
• Operational financial management accountability and budgeting experience

Who we are

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family‑owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part‑time or full‑time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.