Assistant Community Manager
- Use the approved lease and credit reporting application.
- Process payments in accordance with company policy.
- Track late payments, apply late charges in accordance with company policy.
- Send out late notices and inform Property Manager in accordance with company policy.
- Handle NSF/returned checks in accordance with company policy.
- Follow-up on delinquencies and make all collections by the established close-out date. Process all evictions and proceed through the judicial system in accordance with company policy.
- Complete final account statements in accordance with company policy.
- Send all collection files to appropriate agency within thirty (30) days of move out.
- Assume Property Manager’s duties/authority in absence of immediate supervisor in accordance with company and property guidelines.
- All functions related to multi-family Property Leasing
- All functions related to multi-family Property Marketing
- All functions related to multi-family Resident Relations
- Other duties as assigned
- High school diploma or equivalent required; college degree preferred.
- Knowledge and one (1) year of experience in multi-family property management.
- National Apartment Leasing Professional (NALP) preferred.
- Certified Occupancy Specialist (COS) preferred.
- Tax Credit Specialist (TCS) preferred.
- Housing Quality Standards (HQS) preferred.
- Uniform Physical Condition Standards (UPCS) preferred.
- LIHTC training preferred.
- Multi-family leasing, accounting, marketing and customer service background or a combination of accounting skills/education with customer service experience.
- Supervisory skills sufficient to manage team members in the Community Manager’s absence.
- Must be able to read, write and communicate effectively.
- Ability to interact professionally with residents, vendors, contractors and clients.
- Mathematical skills are required.
- Proficiency in using office equipment, property management software(s), as well as Microsoft Office.
- Must have basic knowledge of Fair Housing Laws, OSHA Requirements, EEOC Laws, and Local, City and State Ordinances.
- Tax Credit Experience Required
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