DISTRICT MANAGER

Title: District Manager

Position

Line of Business: Retail

Department: Store Operations

Location (City): Various

Grade: M3

Working Relationship

Direct Reporting Line (ad): Regional Director

Indirect / 2nd Direct Reporting Line

Personnel Managed (Y/N): Y

Key Interfaces (Relationships with other dept/groups): Customers,

Peers, Supervisor, Vendors and Supports Functions

Purpose

Drive your district’s profitability by:

• Meeting or exceeding district sales and profit targets
• Coaching Store Leaders to drive commercial success and excel in customer service
• Ensuring proper execution of established policies, procedures, initiatives, and directives

Key Accountabilities

YOU LEAD, COACH AND DEVELOP

• Lead the recruitment, on-boarding, training, and development efforts in the district through partnership with HR, Talent Acquisition and Retail Training
• Coach, motivate and inspire Store Leaders to accomplish store goals and maximize their individual performance, both face-to-face and remotely
• Create a high-performance culture by setting clear expectations, analyzing performance, and giving appropriate and prompt feedback, including actively managing poor performance
• Own succession planning for the district
• Complete all District Leader training programs and effectively apply the learning on the job
• Seek coaching and learning opportunities to continually improve your performance
• Deliver best practice implementation to drive overall Market and Global retail performance
• Ensure compliance to established HR policies and procedures

YOU LEAD A SERVICE CULTURE

• Drive a service and selling culture in the district through leadership of adidas Group service model
• Spend focused time on the sales floor during store visits to determine service improvement opportunities and to coach the Store Leaders
• Analyzes Net Promotor Score results and communicates them to his/her district team to drive continuous service improvement
• Optimize the consumer experience through leading digital initiatives including ship-from-store, click and collect and all programs through our store associate mobile device.

YOU LEAD STORE OPERATIONS

• Plan and prioritize structured store visits to maximize the district’s performance
• Dedicate a minimum of 3½ days per week to completing store visits and ensure all stores in the district are visited at least once per month (exceptions must be approved by the Market Retail Director)
• Ensure adidas Retail Management Standards compliance with established policies, procedures, initiatives, and directives
• Lead change management process with initiatives as relevant
• Assess and make recommendations to improve the commercial viability and availability of products for the district’s stores
• Manage loss prevention as well as health and safety risks

YOU LEAD BRAND AND PRODUCT EXPERTISE

• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
• Demonstrate a passion for sport, culture, and community, encouraging Store Leaders to lead this through their people at all times
• Maintain established in-store Retail Experience and Visual Excellence standards in partnership with Visual Excellence Regional and Area Leaders, according to directives in all stores within the district
• Partner with Retail Training in leadership of the effective and timely delivery of Foundational, Seasonal Brand product training materials and all learning programs in the store

YOU LEAD DISTRICT PROFITABILITY

• Take full ownership of the district and its commercial success
• Analyze relevant data to probe and challenge the status quo with both Retail Back Office partners and Store Leaders
• Coach Store Leaders to increase their stores’ sales, productivity, and profitability
• Ensure the legal and financial integrity of the district’s store portfolio

KEY RELATIONSHIPS

• Customers
• Peers and Line Leader
• Vendors and Support Functions (i.e. Store Operations, Retail Training, Retail Marketing, Visual Excellence, HR, Talent Acquisition etc.)
• Local Administration (i.e., mall management)

Knowledge Skills And Abilities

• Must possess and consistently exhibit the competencies relative to the position
• Excellent Skills in operating personal computers, POS systems, and various software

packages including MS office

• Knowledge and understanding of profit and loss statement and store Key Performance Indicators to make commercial decisions based on sound financial judgment
• Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size
• Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong independent decisions
• Demonstrate an inspirational attitude that contributes to a positive team environment
• Ability to travel 50% of the time to all stores within designated district and in some cases with

limited notice

Qualifications

• Bachelor's degree from a four-year college or university or a minimum of three years in Sporting Apparel & Footwear Retail industry in a sales or operations management position; or equivalent combination of education and experience
• 4 years of increasing experience in retail management that includes a minimum of 2 years as a Store Manager
• 3 years multi-store management experience

Please Note

• Diversity, Equity, and Inclusion at adidas means championing individual uniqueness and cultivating a culture of belonging in which everyone can create at their best.  We embrace diverse backgrounds, experiences, and perspectives and seek to create a workforce that reflects our consumers and communities.
• adidas offers robust and progressive medical, including HSA (Health Savings Account) with employer funding or FSA (Flexible Spending Account) options, dental, vision, prescription drug coverage, adoption, with surrogate and fertility support, short and long-term disability, and basic life and AD&D insurance, which can be supplemented with employee-paid coverage. Employees are able to enroll in adidas’ 401k plan and Stock Purchase Plan with employer match. Full-time employees are eligible for education assistance and generous Leave policies including 12 weeks of paid parental leave.
• Employees are eligible to earn an annual bonus based on both company and personal performance. Employees accrue prorated flexible time off in the amount .3512 hours per day that increases with years of service, 7 paid holidays throughout the calendar year and Service Time Off during milestone years.
• Though our teammates hail from all corners of the world, our working language is English.