Business Development Representative

Watch this video to learn more about the culture here at Online Labels Group! (

Overview: We are seeking a Business Development Representative to join our growing team. This role is responsible for converting qualified leads into new customers through research, outreach, consultative selling, and relationship management. The Inside Sales Representative will work closely with our Sales Enablement and Customer Service teams to ensure a smooth and successful sales process from lead to order fulfillment.

Education Requirements:  Bachelor's degree in Business, Marketing, Communications, or related field preferred (or equivalent experience).

Pay:  $45,000-$60,000 base salary + commission of 4% for first year sales on new accounts.

Shift: Monday-Friday 8:00am-5:00pm (may change based on business needs).

Benefits:

• Comission
• Medical
• Dental
• Vision
• Paid Time Off (PTO)
• 401(k) with Company match
• Holiday Pay
• Supplemental Insurances (Cancer, Critical Illness, Accident, Short Term & Long Term Disability, Life Insurance)

What you'll do:

• Receive and manage qualified leads from the Sales Enablement team.
• Conduct research on prospective customers to understand industry, business needs, and potential opportunities.
• Use the company CRM system to:
  • Manage and track all leads and opportunities.
  • Execute email campaigns and follow-up sequences.
  • Log communications and maintain accurate records.
• Proactively reach out to prospects through phone, email, and social media to build engagement and establish relationships.
• Apply consultative selling techniques to uncover customer pain points, needs, and decision-making drivers.
• Clearly articulate the company's value proposition and product advantages.
• Gather customer requirements to prepare accurate quotes and proposals.
• Negotiate pricing, terms, and conditions to close sales opportunities.
• Collaborate with the Customer Service team to ensure smooth order entry, setup, and handoff after closing.
• Achieve or exceed monthly and quarterly sales targets.
• Continuously improve sales skills and product knowledge to enhance customer conversations.
• Other duties as assigned.

Qualifications & Skills:

• 2+ years of inside sales, telesales, or business development experience (manufacturing, printing, packaging, or labeling industry experience preferred).
• Proficiency with CRM systems (e.g., Monday.com, Salesforce, HubSpot, or similar).
• Strong research, communication, and organizational skills.
• Ability to engage prospects through multiple channels (phone, email, social media).
• Experience with consultative or solution-based selling.
• Negotiation skills and proven ability to close business.
• Comfortable working in a fast-paced, team-oriented environment.

Desired Traits:

• Self-motivated and results-driven.
  
• Strong interpersonal and relationship-building skills.
  
• Analytical thinker with the ability to identify customer needs.
  
• Resilient, persistent, and adaptable to change.
  
• Excellent time management and prioritization abilities.

Physical Demands:

• Work is predominately performed in an office environment and requires the ability to operate standard office equipment and tools including a computer, keyboard, and mouse.
• The ability to sit for extended periods of time and perform repetitive motions, including movements of the wrists, hands, and/or fingers, as well as stand, reach, squat and lift small parcels, packages, and other items, as necessary.
• Work requires the ability to read and analyze data using various documents and spreadsheets.
• The employee may be required to lift up to 25 lbs.
• Reasonable accommodations to these requirements can be made to applicants with qualified disabilities.

Equal Employment Opportunity: At Online Labels Group, we don't just accept difference — we celebrate it, support it, and thrive on it to benefit our employees, our products, and our community. Online Labels Group is proud to be an equal opportunity workplace for all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.