Field Technician

Company:

Cogent Communications is a global, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high speed Internet access and Ethernet transport services. Cogent's facilities-based, all-optical IP network backbone provides IP services globally. Since its inception, Cogent has unleashed the benefits of IP technology, building one of the largest and highest capacity IP networks in the world. This network enables Cogent to offer large bandwidth connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. A competitive base salary and a full benefits package including; Health, Dental, Vision, Paid Time Off (PTO), Short and Long Term Disability, Life Insurance, Holidays, Parental Leave, 401(k) plan with employer match, stock options, and an Employee Assistance Program. Most benefits take effect within 30 days of employment, and some require a waiting period.

Compensation:

[Starting / Initial] Base Salary Pay Range: $54,000 - $90,000yearly/ $25.96 - $43.27 hourly

Specific offers within the listed pay ranges are determined by a variety of factors such as experience, education, skills, certifications and business needs.

Responsibilities:

Install Network Elements within Cogent Communications locations (Data centers, POPs, Hubs).

Turn-up and test new customer circuits at Cogent Data Centers, carrier neutral datacenters, and multitenant office buildings, document and communicate changes.

Maintain, troubleshoot and turn-up fiber optic networks.

Ability to work flexible hours based on network maintenance requirements.

Respond to and resolve network outages and impairments.

Drive the implementation of metro network augmentation and expansion projects.

Select, manage and train vendors on network support and construction related activities.

Coordinate with building managers and vendors to install network nodes and construct/modify risers within a "Class A" office buildings.

Advise field managers and executives on construction project status.

Consult with Network Planning and Customer Service Delivery teams to provide Field perspective & expertise to network deployments.

Work with AC and DC power systems.

Maintain proficiency in current and evolving technological developments in power systems, telecommunications infrastructure, fiber, CWDM and DWDM technologies.

Qualifications:

Working knowledge of network architectures and telecom infrastructure including fiber networks.

Proficiency in the use of telecommunications test equipment: optical power meters (OPM – OLS), OTDR, OSA, Ethernet / IP testers; interpretation of test results.

Strong problem solving and trouble shooting skills.

High-energy individual with interpersonal skills to work effectively with others, motivate peers, and drive project to completion.

Highly developed written and verbal communications skills.

Successful project management experience.

4-15 years of telecommunications experience with fiber transmission equipment including 3+ years field experience.

Experience managing vendors and carriers.

Familiarity with Telco operations

Possess sound technical skills, analytical ability, and judgment

Associate’s degree or higher in a technical field. Equivalent combination of experience, training and education that may substitute for the degree.

Travel 25%

Reside within the greater Jacksonville, FL region

To apply for the Field Technician position, please submit your resume and cover letter to [email protected].

Cogent Communications is an Equal Opportunity Employer.