RV Service Manager
RV Service Manager
East Tennnessee is an mazing place to live with a paridise in your backyard and a quaility of lifestyle like no other place. We are seeking an experienced RV Service Manager to lead and oversee our service department operations out of Knoxville TN. This role is responsible for ensuring high-quality repairs, efficient workflow, strong customer satisfaction, and effective team leadership in a fast-paced RV dealership environment.
Responsibilities:
Manage daily operations of the service department, including scheduling, workflow, and technician productivity
Supervise, train, and motivate RV technicians and service staff
Ensure all repairs, warranty work, and PDI inspections are completed accurately and on time
Work closely with Parts and Sales departments to coordinate repairs and deliveries
Communicate with customers regarding service needs, timelines, and repairs
Maintain compliance with manufacturer warranty guidelines and industry standards
Monitor service department KPIs, labor sales, and profitability
Handle escalated customer concerns and resolve issues professionally
Maintain a clean, safe, and organized service facility
Qualifications:
Previous experience as an RV Service Manager required.
Strong leadership and team management skills
Solid mechanical understanding of RV systems (electrical, plumbing, HVAC, chassis)
Excellent communication and customer service skills
Ability to multitask and manage priorities in a busy environment
Computer proficiency; dealership management system experience a plus
What We Offer:
Competitive pay based on experience
Health benefits and paid time off
Stable, growing dealership with long-term opportunity
Supportive management team and positive work environment
To Apply:
Please submit your resume with salery requirements.
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