Help Desk Technician
Job Description:
We are looking for a dedicated Help Desk Technician to join our team at Alpha Lion, a leading fitness supplement brand. As a Help Desk Technician, you will be responsible for providing technical assistance and support to our employees. Your primary goal will be to ensure that our team members have the technology tools and support they need to excel in their roles.
Job Responsibilities:
- Provide technical support to our employees in person, over the phone, or via email.
- Troubleshoot hardware and software issues and escalate complex problems to the IT team.
- Install, configure, and maintain computer systems and software.
- Set up new user accounts and profiles and assist with password resets.
- Ensure all technology equipment is up-to-date and functioning properly.
- Document technical issues and solutions for future reference.
- Collaborate with the IT team to improve technology processes and procedures.
Essential Qualifications:
- Associate degree in Computer Science or related field.
- Strong knowledge of computer systems, networks, and software applications.
- Excellent communication and customer service skills.
- Ability to prioritize and manage tasks in a fast-paced environment.
- Proven problem-solving abilities with attention to detail.
Desired Experience:
- 1-2 years of experience in a help desk or technical support role.
- Experience with troubleshooting hardware and software issues.
- Knowledge of remote desktop applications.
- Certifications in ITIL or CompTIA would be a plus.
Salary & Benefits:
- Minimum Salary: $50,000 annually.
- Maximum Salary: $60,000 annually.
- Currency: USD.
- Benefits: Competitive salary, opportunities for growth, and a dynamic work environment.
Recommended Jobs
Phlebotomist 3624
This is a contract job opportunity. potential for perm Position: Phlebotomist 3624 Location: Schaumburg IL Schedule: 8am-6pm M-F, rotating Saturday's 9-1 Projected duration: 3 months + pote…
Construction Accounting Clerk
Job Description: We are seeking a detail-oriented and organized Construction Accounting Clerk to join our team. This role is responsible for supporting day-to-day accounting and administrative fun…
Director, Design & Engineering
POSITION DESCRIPTION: The role of the Design & Engineering Director will lead the local Design & Engineering team at Jenoptik Optical Systems in Jupiter, FL, and will be responsible for ensuring t…
Jeweler - Apprentice/Polisher
We are seeking a Jeweler - Apprentice to join our workshop. No Jewelry experience required, we will teach you everything from scratch. If you are a committed and hardworking individual, this position…
Assistant Manager, CMP
We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyl…
Registered Nurse - (OR RN - Operating Room) - $15,400 Hiring Incentives
Registered Nurse - Operating Room RNs - Up to $15,400 Bonus Incentives Florida – Fort Myers Compensation: ~ Hourly Pay: $29 - $59 Depending on specialty and experience ~$6 night…
Senior Program Manager
Job Title: Sr. Program Manager Department: Operations Direct Manager (Title): VP, Global Operations Office Location: Miami, US Job Summary: The Sr. Program Manager will be accou…
Patient Service Representative - Pembroke Pines, FL (In-person)
⭐ Now Hiring: Full Time Patient Service Representative (Healthcare) ⭐&##128205; On Site | Pembroke Pines, FL Join a growing healthcare organization where your work truly makes a difference. Me…
Senior Litigation Attorney
ATTORNEYS that want to make an impact please apply. Our client is expanding and would like a leader. Someone with first chair experience for trials in personal injury matters. Our client has expanded…