General Manager
- Must have 3-5 years related experience in golf operations/club management.
- A four-year college degree preferred.
- PGA Member preferred.
- Must have supervisory, coaching and staff development experience.
- Must have experience in total golf facility management and demonstrated ability to run a professional, efficient, high quality, service-oriented operation.
- Must have a strong business aptitude and passion for the golf business.
- Must be proficient in the use of Microsoft Word, Excel, Outlook, and PowerPoint.
- Must possess exceptional written and verbal communication skills.
- Must be extremely organized, efficient and detail-oriented.
- Must have exceptional customer service skills.
- Must be highly motivated, goal driven and self-starter.
- Highly polished interpersonal skills, with the ability to connect with people easily and quickly.
- Must have skill to exercise good independent judgment in assessing situations and making decisions.
- Ability to establish and maintain effective working relationships.
- Develops, maintains and administers a sound business and organizational plan for the property which includes an operating/capital budget and marketing plan.
- Hires, develops and supervises all key management employees of the property.
- Consistently assures that the property is operated in accordance with all applicable local, state and federal laws.
- Oversees the care and maintenance of the property’s physical assets and facilities.
- Assists in the creation and coordination of the property’s marketing strategy in conjunction with the designated Troon Marketing and Sales Directors.
- Works with the appropriate department managers to create and conduct player development programs to attract golfers to the facility.
- Ensures the highest standards for food, beverage, sports, recreation activities and other property services.
- Analyzes financial statements (income and expenses) relative to budgeted goals and takes corrective measures as necessary.
- Works with department heads (where applicable) to schedule, supervise and direct the work of all property employees.
- Maintaining positive and productive relationships between the golf facility and its board of directors, golfers, guests, employees, community, government and industry.
- Participates in outside activities that are judged appropriate by the Regional VP/Manager to enhance the presence of the property in the local community.
- Perform other duties as assigned by supervisor or manager.
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