Operations Associate
Job Description
Job Description
The Operations Associate is primarily responsible for the review of new accounts, account maintenances and asset movement processes.
JOB RESPONSIBILITIES/MAIN FUNCTIONS
- Review account opening documentation to ensure it complies with regulatory guidelines and internal policies and procedures.
- Assessment of plausibility and reasonability of SOW and financial information.
- Maintain, respond, and update custodian requirements for account opening process.
- Inform clients on any documentation deficiencies.
- Monitor any pending or missing information from customers and prepare the corresponding status reports.
- Process client’s requests including changes in personal information, financial data, asset movement requests and others.
- Process client’s requests for additional services provided by the custodian such as debit cards, checks and other financial services.
- Support with general inquiries from clients.
- Ongoing training and information sharing with clients.
- Serve as liaison between the custodian and clients/advisors.
JOB REQUIREMENTS (EDUCATION AND EXPERIENCE)
- Bachelor’s degree in Business Administration or related field preferred.
- Requires a minimum of five (5) years of industry related experience.
- FINRA Series 99 or 7 licenses desired.
- Previous experience using NetX360 is a plus.
DESIRED SKILLS
- Ability to work under pressure and time bound projects.
- Ability to work with high volume of transactions in a fast-paced environment.
- Strong problem-solving skills and analytical abilities.
- Detail oriented and organized.
- Self-motivated and strong written and verbal communication skills.
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