Part-Time SFR Resident Relations/Leasing Specialist

Rate: $20.00 - $24.00 per hour based on experience/qualifications plus monthly new lease bonuses (Hourly non-exempt position.)

We are searching for a polished customer service and leasing expert for our beautiful Single-Family Rentals townhome community in Ruskin, Florida. Our community is a short commute from downtown Tampa, Sarasota, and St. Petersburg! As the Assistant Community Manager, you will be responsible for delivering a high level of customer service during the prospective resident phase and through the end of the residency. In addition to answering any questions on the leasing and application process and maintaining accurate resident records, you will enhance the experience of prospective and current residents by educating them on the features of the homes and communities. This is a perfect opportunity for a dynamic leasing professional who wants to grow in their property management career at a beautiful, new construction single-family community. If you are excited to showcase your skills and shine, then what are you waiting for? Apply now!

Requirements

• At least 3 years of leasing experience on a single family or multi-family property.
• Strong leasing, closing, and organizational skills.
• Excellent verbal and written communication skills, with an attention to detail.
• High school diploma or equivalent.
• Computer skills in MS Office suite, Yardi, CRM, Blue Moon, or other similar programs are a plus!
• College courses in business or real estate are a plus!
• Active Real Estate Sales Agent License is a plus!
• Certified or National Apartment Leasing Professional (CALP formerly NALP) is a plus!
• Bilingual (English/Spanish) is a plus!

Responsibilities

• Answering and returning all incoming phone calls, emails, and texts from prospective and current residents.
• Greeting prospective residents, showing homes, and securing leases.
• Completing lease applications and paperwork, and accepts rents and deposits.
• Maintaining, reviewing, and entering, current renters' insurance policy records ensuring policies are current; assisting residents with renewing their policies as needed. Processing Move-Ins and Move-Outs.
• Carrying out administrative duties such as organizing and filing documents, and periodically inventorying office supplies.
• Assisting in preparation of daily and weekly reports, resident communications, move-out inventory, market surveys, etc.
• Resolving resident complaints and maintaining a positive customer service attitude.
• Performing light maintenance on homes as needed, such as rekeying locks, programming garage door openers, changing light bulbs, etc.
• Assisting with marketing and resident satisfaction plans.
• Performing any additional duties or tasks as assigned by the Portfolio Operations Director or VP of Single-Family Rentals.

We offer a competitive salary, good benefits, and an energetic environment. Our benefits for part-time employees include:

• 401(k) plan with company match
• Credit union
• Service recognition awards
• Employee assistance program
• Apartment rental discounts

This opportunity won’t last. Apply today!

Work Days: Saturday - Monday, Tuesday
Work Hours: 25 hours per week total
Required License or Certification: Valid Florida Driver’s License

Our application process includes criminal background checks and drug screens.

Rate: $20.00 - $24.00 per hour based on experience/qualifications plus monthly lease bonuses (Hourly non-exempt position.)

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