Lead Product Owner

Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseyas best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained strong double-digit growth over the past several years and is backed by Insight Venture Partners ) a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000 Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions go to and for more information on Kaseyas culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.

This individual will be responsible for driving the vision roadmap and execution of enterprise capabilities supporting Billing Collections Payments and the broader Lead-to-Cash (L2C) lifecycle. The role will focus on aligning technology solutions across platforms such as Salesforce Revenue Cloud Salesforce and Oracle Fusion Financials delivering operational excellence scalability and user-centric functionality. This person must be able to work comfortably in a fast paced dynamic environment with competing priorities.

Key Responsibilities:

• Product Ownership & Strategy
  • Define and manage the product roadmap for L2C processes with a focus on billing invoicing collections payments and AR reporting.
  • Serve as the subject matter expert across NetSuite Salesforce and Oracle systems in the billing and finance domains.
  • Partner with stakeholders in Finance Sales Ops RevOps and IT to gather requirements prioritize features and deliver value-added solutions.
  • Prioritize backlog of work ensuring alignment of initiatives with corporate strategy.
  • Help overall organization to continually mature operating model and improve processes.
  • Must have strong business acumen with knowledge of MSPs and Corporate/BIS systems.
• Agile Delivery
  • Own and manage the product backlog; write clear actionable user stories and acceptance criteria.
  • Lead sprint planning backlog grooming and other Agile ceremonies for the development team(s).
  • Ensure timely delivery of features and capabilities aligned to business goals.
• Cross-Functional Collaboration
  • Work closely with technical leads engineers QA and release management teams to deliver end-to-end solutions.
  • Act as a liaison between business users and technical teams translating business needs into system requirements.
• Governance & Compliance
  • Ensure solutions meet compliance standards including internal controls data privacy and security requirements.
  • Partner with governance architecture and security teams to maintain alignment with enterprise policies.
• Continuous Improvement
  • Monitor system performance and user adoption proactively identifying opportunities to optimize workflows and reduce manual intervention.
  • Stay current on industry trends technology innovations and best practices in billing collections and payment operations.

Required Qualifications:

• 8 years of experience in product ownership business systems analysis or solution delivery roles.
• Proven expertise in Billing Collections Payments Commerce Cloud RCA and full Lead-to-Cash (L2C) lifecycle.
• Strong working knowledge of Salesforce Salesforce Revenue Cloud Commerce Cloud and/or Oracle Fusion Financials.
• Experience supporting finance operations such as invoicing payment gateways dunning GL posting and revenue recognition workflows.
• Demonstrated success in managing cross-functional Agile teams and driving enterprise-scale projects to completion.
• Strong communication and stakeholder management skills; ability to influence and drive alignment across departments.

Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race religion age ancestry gender sex sexual orientation national origin citizenship status physical or mental disability veteran status marital status or any other characteristic protected by applicable law.