HR Operations and Program Manager

Description

What makes Gartner HR a GREAT fit for you?

When you become a member of Gartner HR, you’ll join a fast-paced, dynamic team. We are at the center of driving impact to our business. You’ll play a key role in our company’s continued double-digit growth. From talent acquisition and management to compensation, benefits, analytics and operations, finding and keeping the right people is what drives our continued success. Come to work every day excited by smart and creative colleagues and the chance to innovate and grow. If you love working with people and making the connection between great talent and company success, we want to connect with you.

About this Role:

We are looking for a Talent Effectiveness Operations Manager who combines strong business acumen with practical project management skills to drive strategic results via talent, analytics, and people-related projects for Gartner’s HR organization. This role contributes to the organization by addressing our HR mission-critical priorities—such as improving employee retention and engagement, developing a strong leadership pipeline, driving business results through talent management, and boosting new hire productivity.

The Talent Effectiveness Operations Manager will interact with peers and senior leadership within and outside of HR, gaining broad exposure to key strategic talent initiatives. This position requires a balance of rigorous, organized, and pragmatic project management, analytical requests, strategic problem solving, and stakeholder management. The successful candidate will proactively support HR leadership by owning operational and tactical tasks, enabling leaders to focus on larger enterprise-wide projects.

What you will do:

Partner with the wider Talent Effectiveness organization and their leaders to drive and support the implementation of key client-facing programs that drive business outcomes

Drive rigorous, end-to-end, project management and organization across multiple projects, including scoping, planning, implementation, aftercare

Indirectly lead a team of global, cross-functional project members, holding them accountable to delivery while simultaneously motivating and fostering a strong team culture

Support productivity of the Talent Effectiveness and HRP organizations on the launch of new initiatives, process improvements while project managing key initiatives across both organizations to implement across the business

Create and maintain rigorous structure to keep project team organized including shared drives, project plans, meeting cadences, leadership and stakeholder presentations and communications.

Partner with People Analytics partners and other Talent Effectiveness team members to deliver on business requests, while proactively surfacing issues and identifying solutions

Analyze/synthesize quantitative and qualitative data into compelling “executive level” analysis and presentations

Build and leverage scalable, repeatable playbooks that are tailored to meet the unique business needs

Engage and collaborate with our business partners – within and outside of HR – to drive execution against strategic priorities and maintain alignment

Support the day-to-day operations of the Talent Effectiveness organization and help own the end-to-end creation and delivery

What you’ll need:

Bachelor’s Degree required

5-7+ years’ experience in Human Resources, HR Business Partner, Talent Management, or Project/Program Management.

Strong business acumen with the ability to quickly understand and align with organizational strategy and goals.

Proven ability to apply practical, result-driven project management across multiple concurrent initiatives.

Experience supporting senior leaders independently managing delegated tasks and operational initiatives.

Unstructured problem solver - able to work in ambiguity and develop sustainable solutions to complex business issues.

Detail-oriented and organized, with clearly documented systems for managing multiple tasks, projects, and initiatives simultaneously.

Strong PowerPoint and Excel skills for executive-level storytelling and data analysis.

Excellent time management and prioritization skills in a dynamic, fast-paced environment.

Proactive self-starter who anticipates needs, takes initiative, and knows when to seek guidance.

Who you are: 

Passionate about driving measurable business outcomes through innovative talent initiatives.

Business-minded with the ability to understand strategy and align talent solutions to organizational goals.

Pragmatic, solutions-oriented, and able to apply common sense to project management and problem solving.

Curious and quick learner, able to synthesize information and connect the dots across projects and teams.

Collaborative and trusted teammate, comfortable working with all levels from analysts to senior leaders.

Proactive in anticipating leadership needs and independently managing delegated tasks to enable focus on enterprise-wide priorities.

Effective communicator, skilled at delivering concise and compelling presentations to large or executive audiences.

Lifelong learner, eager to develop new skills and contribute across multiple teams and projects.

#LI-ML3

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 86,000 USD - 118,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected] .

Job Requisition ID:107740

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