Health Unit Coordinator - Med Surg
- Demonstrates accurate order management and communicates vital information to the appropriate staff.
- Maintains a clean and safe environment.
- Orders received are initiated in a timely manner.
- Utilizes Health First computer systems with regards to order management.
- Maintains Teletracking on the nursing unit with appropriate accurate information.
- Maintains Patient chart.
- Demonstrates knowledge of computer downtime procedures and maintains only most current forms
- Facilitates response to call lights within a timely manner.
- Demonstrates SuperUser ability with computer software applications.
- Participates in orientation of associates.
- Admits, discharges and transfers patients in a timely manner.
- Demonstrates effective telephone etiquette. Facilitates telephone communication between licensed staff and physicians.
- May have limited access to authorized medication storage areas as needed to perform assigned duties.
- Responds to visitor/patient emergencies appropriately according to department/facility standards.
- Demonstrates and/or makes suggestions toward the positive financial performance of the unit.
- Uses and cares for equipment and supplies economically.
- Provides service to patients and families with sensitivity and respect for their needs.
- Maintains patient's current demographic information.
- Coordinates appointments and transportation as needed for patients.
- Contributes to the patient experience as evidenced by positive patient satisfaction scores and HCAHP scores for department/medical center and/or written compliments by patients/others as well as consistent performance of purposeful hourly rounding and bedside shift report.
- Supports the Health First Philosophy.
- High school diploma or equivalent.
- Must hold current AHA BLS Healthcare Provider Completion Card prior to start date and maintain.
- Previous experience in a healthcare setting.
- Knowledge of medical terminology preferred.
- Basic knowledge of computer hardware and software.
- Must be able to speak/understand the written and verbal instructions of the English language.
- Manual dexterity required for computer work.
- Visual acuity and hand eye coordination to perform various tasks.
- Ability to speak and articulate clearly.
- Ability to work extended hours and vary work assignments and work hours as necessary to perform assigned tasks.
- Ability to meet additional demands as defined by the department
- Must have ability to work in often stressful environment with patients/families at various ages and levels of understanding.
- Must have ability to concentrate on multiple priority activities.
- Must have ability to respond appropriately to life threatening situations.
- Must have critical thinking and problem solving skills.
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