Client Services Representative
Why Join Us?
· Collaborative Team Culture – Work with passionate veterinarians, technicians, and support staff who love mentoring and teamwork.
· Growth & Development Opportunities – Career advancement in a growing practice with ongoing training and support.
· Competitive Pay & Benefits – Full-time and part-time opportunities are available.
What You’ll Do:
· Welcome clients with a warm, friendly, and professional attitude.
· Schedule appointments and manage incoming calls and emails.
· Educate clients on hospital services, preventative care, and payment options.
· Process invoices, payments, and maintain accurate medical records.
· Work closely with veterinary teams to ensure seamless patient care.
· Maintain a clean, organized, and professional reception area.
What We’re Looking For:
· Previous experience in customer service, veterinary, or medical fields preferred.
· Strong communication and problem-solving skills.
· Ability to multitask in a busy, team-oriented environment.
· Comfortable working around animals; enjoys puppy-kisses and kitty cuddles.
· Passion for providing outstanding client service and compassionate care.
Full-Time Employee Benefits:
· Paid Time Off & Paid Holidays
· Medical, Dental, & Vision Insurance
· Short/Long-Term Disability & Life Insurance
· Health Savings Account (HSA) & Flexible Spending Account (FSA)
· 401k (Available for Full-Time & Part-Time Employees)
· Employee Pet Discounts (Available for Full-Time & Part-Time Employees)
· EAP, Employee Engagement Events
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