Medical Front Desk Receptionist
shift: First
work hours: 8 AM - 5 PM
education: High School Responsibilities Key Responsibilities
- Patient Coordination: Greet patients, manage the check-in/check-out process, and capture accurate demographic information.
- Scheduling: Coordinate complex appointment calendars and follow-up visits using Electronic Health Record (EHR) systems.
- Insurance Verification: Verify provider coverage, obtain necessary authorizations, and explain co-pays or deductibles to patients.
- Financial Oversight: Securely collect and record patient co-pays and balances at the time of service.
- Communication: Manage multi-line phone systems, handle patient inquiries, and facilitate pharmacy or lab requests.
- Experience: 1–3 years of experience in a medical front office or clinical setting.
- Technical Skills: Proficiency with EHR software (e.g., eClinicalWorks, Athena, or Epic) and Microsoft Office.
- Knowledge: Basic understanding of medical terminology and HIPAA privacy regulations.
- Soft Skills: Ability to remain calm and organized in a high-volume, patient-facing environment.
- Career Growth: Potential for permanent placement with a reputable healthcare provider.
- Stable Schedule: Standard daytime hours with no weekends.
- Supportive Culture: Join a team dedicated to patient wellness and clinical excellence.
- Medical Terminology
- Medical Software
- Patient Scheduling
- Payment Acceptance
- Receiving Incoming Calls
- Medical Secretary Duties
- Microsoft Office
- EMR
- Years of experience: 2 years
- Experience level: Entry Level
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected]. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.
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